I can't access emby outside of home

[Halm1965 0]

I can't access emby outside my home since I installed a VPN. Since then I have not been able to access emby. I've already uninstalled the VPN, I've uninstalled Emby but it always gives me the same IP that was created by the VPN. I can't get it to go back to the IP away from home that it had before the VPN. Can anyone help me.
Thanks

[Luke 42077]

Hi, what do you mean by always gives you the same ip?

[freeflight29 2]

Hello, can you give more information about how you implement your vpn solution? Have you check the both ethernet port to not use vpn ? 

[Halm1965 0]

Hello

Before having the VPN, the message I received in emby was the following: 

After having the VPN the message was as follows:

I used to be able to access emby outside my home, but now I can't. I have already removed the VPN and Emby assumes the same IP as if it had a VPN.

 

[Neminem 1516]

Well look at the remote ip.

They don't match up.

Thats the first step. 

[visproduction 315]

Haim,

Neither remote IP is available from California.  Something still needs to be adjusted.

It is safer to not publish your remote IP address, even inside of images.  It's possible that someone who wants to break into an Emby server can spot the remote IP.  It may be good to remove the images above.  You may have to ask support to do it for you.  Just trying to reach IP's from another workstation not through a VPN, is a good enough test.  You should be able to do that yourself.  Keep the remote IP private.

Hope that helps.