No compatible streams problem

[GauntFeatures 1]

Hi. I am having great difficulty getting anything to play. Constantly getting no compatible streams error. My setup is external hard drive attached to router and Emby server on my laptop. I have set the hard drive as network folder on my laptop. I can access this and moves files without problem. Sometimes movies play and sometimes the same movies don't play. I think i have setup everything up correctly and have not changed any settings from the default settings. Log shows error reading header but i'm clueless as to what that means. I have attached log. Can anyone help with this. Thanks for any help you can provide.

ffmpeg-transcode-d9a1040b-cbb4-42f0-a36c-8b4d1c6eea4f_1.txt

[Abobader 3464]

Hello GauntFeatures,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42078]

Hi there, please attach the main Emby server log as well. Thanks.

[GauntFeatures 1]

Hi is this the one?? 

embyserver.txt

[Lessaj 467]

I don't think your SMB path is available so it's failing to open the file.

Quote

2025-01-14 18:59:06.932 Error LibraryMonitor: Error in Directory watcher for: \\192.168.1.1\Seagate_OneTouchHDD_1_2e3c\TV
    System.ComponentModel.Win32Exception: System.ComponentModel.Win32Exception (64): The specified network name is no longer available.
2025-01-14 18:59:06.932 Error LibraryMonitor: Error in Directory watcher for: \\192.168.1.1\Seagate_OneTouchHDD_1_2e3c\MOVIES
    System.ComponentModel.Win32Exception: System.ComponentModel.Win32Exception (64): The specified network name is no longer available.

 

Edited January 14, 2025 by Lessaj

[GauntFeatures 1]

HI thanks what does that mean? i'm clueless 

 

[Lessaj 467]

I don't use SMB so I can't really help much but make sure the SMB share is available and that Emby can access it.

[GauntFeatures 1]

Ok thanks i'll look in to that 

 

[Luke 42078]

Was it offline when you tried to play? Please let us know what you find. Thanks.

[GauntFeatures 1]

What do you mean by offline? 

I activated all of the SMB features in turn windows features on/off. This morning most movies i click on are working. Then few minutes later they are not working and giving me the same error. Seems to be intermittent. I thought i had an unstable network connection but i checked that and was ok. Added latest log.

ffmpeg-transcode-72170692-12da-4470-9c80-2b35838d91f0_1.txt

[Luke 42078]

5 hours ago, GauntFeatures said:

What do you mean by offline? 

I activated all of the SMB features in turn windows features on/off. This morning most movies i click on are working. Then few minutes later they are not working and giving me the same error. Seems to be intermittent. I thought i had an unstable network connection but i checked that and was ok. Added latest log.

ffmpeg-transcode-72170692-12da-4470-9c80-2b35838d91f0_1.txt 10.4 kB · 1 download

Hi, can you please attach the main emby server log as well? Thanks.

[GauntFeatures 1]

Thanks

embyserver (1).txt

[GauntFeatures 1]

Hi can anyone help with this, still having same error. Latest logs attached thanks 

embyserver (2).txt ffmpeg-transcode-2fef602d-ef1b-4054-b060-32389dba75eb_1.txt

[visproduction 315]

Possible related info:

 https://tachytelic.net/2019/09/windows-10-enable-smb1/

WIndows 11 disables older SMB versions for security reasons.
 https://superuser.com/questions/1763412/windows-11-cannot-access-routers-usb-storage

[GauntFeatures 1]

Thanks for the response i'll have a look into the links 

[Luke 42078]

Could be a problem with the file:

	09:35:14.231   built with gcc 12.2.0 (Rev10, Built by MSYS2 project)
	09:35:14.231 Execution Date: 2025-01-16 09:35:14
	09:35:14.449 [mov,mp4,m4a,3gp,3g2,mj2 @ 000002306398c440] reached eof, corrupted CTTS atom
	09:35:14.449 [mov,mp4,m4a,3gp,3g2,mj2 @ 000002306398c440] error reading header
	09:35:14.553 \\192.168.1.1\Seagate_OneTouchHDD_1_2e3c\MOVIES\WW2\Sink The Bismarck!.mp4: End of file
	09:35:14.555 EXIT

As a test, can you create an empty folder on your  C drive, then setup a library based on that folder, and copy one of these videos into the folder. Then scan and locate the newly added video in your emby web app. Does it play from the C drive?

[GauntFeatures 1]

Ok done that and movie played fine on both browser and tv app. 

[Luke 42078]

So the drive in on another machine?

[GauntFeatures 1]

The files on external drive attached to my router. I created local network folder. 

[GauntFeatures 1]

I'm still having the same problem. Can anyone suggest anything?

[Luke 42078]

As a test, can you try attaching the drive to your server machine instead?