Downloads duplicating and not completing after many hours

[SimonS75 3]

On 05/05/2025 at 20:59, sa2000 said:

I do not have any update to give yet. It is with the development team

okay. thanks for the reply.

[SimonS75 3]

Not sure if it's related, but some of my download progress shows as "-2147483648%"

The videos are running videos downloaded from YouTube that last around 2 hours, but regardless this seems like a strange number.

 

[sa2000 674]

22 minutes ago, SimonS75 said:

Not sure if it's related, but some of my download progress shows as "-2147483648%

I would think it is unrelated 

The number is hex xFFFFFFFF80000000

Could you get me server logs with debug enabled and emby app logs covering the time of the download and screenshot of the progress info and the steps you followed to do the download

See this support article for setting debug logging and downloading server logs

https://emby.media/support/articles/Log-Files.html

and for the Emby for Windows app, select App Settings and then About to see the location of the logs folder

 

 

 

 

 

 

[tjb_altf4 12]

Hit this problem when attempting to offline content for a trip. Will try some of the workarounds mention.

[SimonS75 3]

I eventually gave up with Emby for Windows and just use Emby for Android via an emulator. Bluestacks for Windows or Waydroid for Linux.

Literally, right now, watching Emby for Android via Waydroid download over 1000 items with no problem.

Emby for Windows sucks right now.

Edited September 13, 2025 by SimonS75
More detail.

[sa2000 674]

Thank you for your feedback. I have added this information to the open issue we have on this.

[SimonS75 3]

Did this problem ever get fixed?  I'd like to be able to use Emby for windows again, but not if this problem persists

[Luke 42077]

On 1/18/2026 at 9:16 PM, SimonS75 said:

Did this problem ever get fixed?  I'd like to be able to use Emby for windows again, but not if this problem persists

Hi, we are still looking at it. Thanks.

[Blacky_0815 0]

Hi,

i've tried it with movies and episodes of series, everytime the same, also if transcoding in lower bitrate is selected or original quality. somehow one file worked and all other trys are crashing the emby client, but the download is somehow going further, but i can't see anything from emby in the BITS Manager.

Here my System, Versions and so on:

Windoof 11 25H2, 64 Bit, 16GB RAM, 12-Core Intel CPU

Emby Server: Version 4.9.1.90

App Version: 2.234.2.0

 

so the files are also instand be the targed sized i think, so it will eat all the free disk space and can not continuing where it somehow have problems. 

the checkbox for download new stuff automatically is empty, becuase i will manual select what i want to download.

 

see attached the loggs and pictures. i hope you can fine a solution. it's terrible to be in hospital with very low internet and can't watch anything, because download isn't working

EmbyClient.txt EmbyClientBackground.txt EmbyClientBackground-20260210T104134382.txt

[sa2000 674]

@Blacky_0815I will be testing the changes brought into Emby Windows 2.295.0 beta app to see if the issue of duplicate repeating downloads is resolved

[sa2000 674]

@ajeansnz@SimonS75@pbathuk@tjb_altf4@Blacky_0815

My tests with the latest Emby Windows Beta 2.295.x app shows that this issue is no longer happening and downloads are completing without repeats and restarts

 

 

 

 

Edited February 11 by sa2000

[Blacky_0815 0]

1 hour ago, sa2000 said:

@ajeansnz@SimonS75@pbathuk@tjb_altf4@Blacky_0815

My tests with the latest Emby Windows Beta 2.295.x app shows that this issue is no longer happening and downloads are completing without repeats and restarts

 

 

 

 

how i get the beta app over the windows store?

[sa2000 674]

11 minutes ago, Blacky_0815 said:

how i get the beta app over the windows store?

Have a look at this support article Emby Windows: Beta Program

[SimonS75 3]

21 minutes ago, sa2000 said:

Have a look at this support article Emby Windows: Beta Program

How soon is it likely to be before it's released? I'm interested to see if it works but I don't want to use the beta.

[sa2000 674]

28 minutes ago, SimonS75 said:

How soon is it likely to be before it's released? I'm interested to see if it works but I don't want to use the beta

I don't have a date but hopefully soon.

[Neminem 1518]

@sa2000I think Emby Windows: Beta Program is closed for new users atm.

[Luke 42077]

HI, we should have the update out soon. Thanks guys.