Window wont show

[KeithA 5]

I have been using the new windows app since it came out.  Overall it seems to work well.  I have posted a few issues I have come across in hopes they will be fixed.  The latest issue I want to report is that when opening the app the window does not display.  It shows up as open in the task bar but clicking on the icon does not display the window.  Instead nothing happens.  I don't have dual monitors but tried all of the tricks that bring a window back to the current display just in case.  Also tried rebooting with no change.  I cleared data/reset app and the window still wouldn't open.  After several reboots I finally decided to uninstall/reinstall the app.  That did the trick and things were back to normal.  I thought it was just a fluke but it has since happened 2 more times.  Has anyone else had a similar problem?  Any ideas what the cause may be.  I will try to gather some logs on the next occurrence.

 

Thanks

[Essjay10 5]

I'm having the same problem. It started today. App was working fine yesterday. I didn't install or change anything in the meantime. I do have dual monitors. Disconnecting the secondary and relaunching the app didn't help.

[KeithA 5]

Sounds similar.  The only fix I found was to uninstall and reinstall.

[TassLehoff 2]

I had this bug three times but unlike you, a data reset solved this bug.

I'm on Windows 11 24h2 with dual monitor on nvidia graphic card, also i tryed one time to unplugged the second monitor and the app didn't open.

Edited January 7, 2025 by TassLehoff

[Essjay10 5]

I found a solution for myself, if i open it and then hover over the icon and right click the box, i can choose maximize and it comes back.

[KeithA 5]

37 minutes ago, Essjay10 said:

I found a solution for myself, if i open it and then hover over the icon and right click the box, i can choose maximize and it comes back.

I believe I tried that without success the last time it happened.  I will keep it in mind and and try it if it happens again.

 

Thanks