TVDB Changes changing sort order?

[tedfroop21 86]

TheTVDB is changing how their Actors for TV shows are done.  There is now a set of the main actors for the series and guest  stars attached to episodes.

For the most part - it has been seamless on my end.

My question is, if say I had the DVD sort order selected,  and in the process of updating that sort order info disappeared from TheTVDB,  would the sort order in Emby return to the default (Aired)?

I am guessing yes as I had a couple shows do just that.  Futurama and The Flintstones were both set to DVD order and then I found Futurama (in my continue watching) suddenly had no episode info showing.  A quick check showed the Meta set to Aired order,  checked there was still a DVD order on thetvdb, and set it back.  Scanned and the correct meta was restored.

[Luke 42078]

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There is now a set of the main actors for the series and guest  stars attached to episodes.

Hi, are you sure that's new?   I thought it was always like that.

@Happy2Play ?

[tedfroop21 86]

Sorry - I know what this is.  When the playlists problem dumped my whole library all the TV shows would have reset to aired order because the meta got dumped too......guess I have to go fix it all.

At least I learned to avoid music libraries and playlists on emby.....

 

[Luke 42078]

2 hours ago, tedfroop21 said:

 

At least I learned to avoid music libraries and playlists on emby.....

 

Why would you say that?

[tedfroop21 86]

3 playlists. 

Content suddenly disappeared, then the playlists disappeared.

Check playlist (m3u) files in emby.

2 of 3 appear normal, one is empty.

Scan and playlists show back up.

Delete empty playlist as I couldn't add to it, or do anything else with it. (As emby admin - after checking admin user had permissions for the playlist)

Whole library - Movies, TV, Photos, and music as well as all playlists  (video and music disappears.)

Emby refuses to scan anything.

Copy path for each library,  delete path for each library, copy the same path back in as a new path, rescan - all but music.

Recreate all my video playlists.

Still working on hundreds of extras that are not found in online meta that dumped all the meta.

 

Steered clear of restoring backups as it would have restored playlists and I would have had the same problem sooner or later....

Due to sever cognitive issues because of something called a "trauma anniversary" forgot about the pain in the ass of bringing emby back to a usable state and that I had not set sort order for TV series again.

 

[Luke 42078]

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Content suddenly disappeared

Hi, what do you mean by disappeared?

[Luke 42078]

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Emby refuses to scan anything.

Emby does not refuse to scan. If you click scan all media libraries, it will do a quick look through all directories to try and find changes since the last scan.

[tedfroop21 86]

2 minutes ago, Luke said:

Hi, what do you mean by disappeared?

Gone.  Empty Libraries.  No media showing.  Media counts for libraries showing 0 items.

2 minutes ago, Luke said:

Emby does not refuse to scan. If you click scan all media libraries, it will do a quick look through all directories to try and find changes since the last scan.

Wrong wording,  It said there was no media available.

Tried to scan,  tried to refresh meta, restarted, rebooted,  no media showing in any library.

There were no changes to the media or rights.

Was there anything else I should have done to make it reappear?

[Luke 42078]

On 1/15/2025 at 10:48 AM, tedfroop21 said:

Gone.  Empty Libraries.  No media showing.  Media counts for libraries showing 0 items.

Wrong wording,  It said there was no media available.

Tried to scan,  tried to refresh meta, restarted, rebooted,  no media showing in any library.

There were no changes to the media or rights.

Was there anything else I should have done to make it reappear?

Hi, need to investigate in greater detail in order to determine what the problem is:

How to Report a Problem

Thanks.

[tedfroop21 86]

embyserver.txt embyserver-63870355043.txt embyserver-63870357893.txt embyserver-63870358064.txt

[Luke 42078]

On 1/26/2025 at 2:54 PM, tedfroop21 said:

embyserver.txt 1.45 MB · 0 downloads embyserver-63870355043.txt 339.75 kB · 0 downloads embyserver-63870357893.txt 3.9 MB · 0 downloads embyserver-63870358064.txt 48.12 kB · 0 downloads

Hi, what are these log files from? In other words, what activity did you do, and when did you do it?

[tedfroop21 86]

After finding both audio and video playlists and playlist content missing I first tried "refresh metadata".  That worked for all but one playlist - a music playlist.

I had checked in /var/lib/emby/data/userplaylists subfolders for the missing playlist M3U files and that those files appeared intact - except one, which was empty. 

On metadata refresh of the playlists they all reappeared in emby.  However the video playlists were empty and one audio playlist was empty.

I then navigated back to the emby main page which was suddenly blank, except for music albums and the library links.  None of the libraries showed any media.  All gone.  So restart emby.  Still empty.  Reboot the pc.  Still empty. So I went in and checked the library paths, media files, and permissions had not changed, and tried refresh metadata, and scan library.  Both of which did nothing and found no content.  So I deleted the playlists....all of them.

I picked one library (movies I think).  I copied the path to the media from the Admin-Server-Library- Movies, deleted the path from emby, and pasted the path back in, at which point emby resumed scanning and finding media.  Repeated for all the other libraries that were missing media.

Locked all user rights to create playlists.

 

The log files are from when I started looking for the missing playlist until rebuild was complete.

[Luke 42078]

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None of the libraries showed any media.  All gone.  So restart emby.

This is the root cause of everything that needs looking into. When did that happen?

[tedfroop21 86]

December 21st

[tedfroop21 86]

18 hours ago, Luke said:

This is the root cause of everything that needs looking into. When did that happen?

My guess is a fatal database error.  Somehow when it was unable to resolve the playlists it went "no media available" in those locations.

There were video playlists as well.   I have a large Looney Tunes collection and that was the only show that had playlists.  (Sample attached)

Bugs.m3u

[Luke 42078]

On 1/31/2025 at 6:51 PM, tedfroop21 said:

My guess is a fatal database error.

Bugs.m3u 9.83 kB · 1 download

I think you are right, however, this isn't necessarily playlist-specific. It will likely cause more problems than that. I think with a fresh database on 4.8.10 you would not run into this.

[tedfroop21 86]

5 hours ago, Luke said:

I think you are right, however, this isn't necessarily playlist-specific. It will likely cause more problems than that. I think with a fresh database on 4.8.10 you would not run into this.

What was super odd in all this that I failed to note was that a few days after the incident, all my played items showed as played, and the continue watching repopulated.   

It wasn't immediate though.

At any rate - I was considering possibly moving to Linux Mint Cinnamon.  I have been running another server on a separate machine on Mint for a while and find flatpaks easier to deal with than snaps or docker.

[Luke 42078]

OK let us know how you get on. Thanks.