Most of my collections have disappeared and posters are all changed.

[teonigil 10]

Everything was working fine this morning, zero changes.. and this happens out of the blue. Most of my collections are gone and the movie posters are messed up.

All collections created manually. Hundreds of movies... many hours of work... can't restore them and no way am I going to do this work all over again...

Very frustrating!

Any ideas?

 

 

[GrimReaper 4739]

Hm. Do you have "After the initial import, automatically refresh metadata from the Internet" library option enabled?

 

The only other thing that comes to mind would be that your storage got disconnected between two scheduled library scans, resulting in removing/reimporting all the items. You might attach server log so maybe something might be glimpsed.

Are you saving NFOs/artwork next to your media?

Edited January 4, 2025 by GrimReaper

[teonigil 10]

I didn't do an import. I'm starting to think I may have selected "Refresh Meta Data" instead of "Scan Library Files" from the client folder menu by error. They are next to each other...

Should change "Refresh Meta Data" to "Destroy all your work and start over"...

 

[GrimReaper 4739]

8 minutes ago, teonigil said:

I'm starting to think I may have selected "Refresh Meta Data" instead of "Scan Library Files" from the client folder menu by error.

"Refresh Metadata" has another dialog window to confirm the operation plus explicitly opting whether to Replace existing images - it's improbable that you went through all that by mistake or not being aware of it. 

10 minutes ago, teonigil said:

I didn't do an import.

You missed the meaning of:

42 minutes ago, GrimReaper said:

The only other thing that comes to mind would be that your storage got disconnected between two scheduled library scans, resulting in removing/reimporting all the items.

That would've been done completely automatically (with no input from your side) if your storage was disconnected/reconnected before one and another scheduled library scans. Hence:

43 minutes ago, GrimReaper said:

You might attach server log so maybe something might be glimpsed.

 

[teonigil 10]

Trying to avoid this in the future I am thinking about moving the metadata to nfo files in the movie library folder.

Running Emby server on Shield with movie files on Synology NAS.

user 'player' with read/write permissions when created the folder in Emby.

Read access is fine and everything works but nfo files not created with server throwing permission error when refreshing movie metadata.

What am I doing wrong?

Error log:

 

Version: 4.8.10.0

Command line: /data/app/~~yuMI4hbo1j20JPukYCtxHQ==/com.emby.embyserver-ZlXuJ5FeSyIEioVXNsR_gQ==/base.apk

Operating system: Android 11 (REL) SDK:30 BuildId:RQ1A.210105.003 Incremental:13966832_3759.9109 Patch-Level: 2024-07-05

Framework: Mono 6.12.0 (2020-02/d9a6e8710b3) 4.0.50524.0

OS/Process: Arm64/Arm64

Runtime: mscorlib.dll

Processor count: 4

Data path: /storage/emulated/0/Android/data/com.emby.embyserver/files

Application path: /data/user/0/com.emby.embyserver

Fingerprint: NVIDIA/mdarcy/mdarcy:11/RQ1A.210105.003/13966832_3759.9109:user/release-keys

Model: SHIELD Android TV - NVIDIA/NVIDIA

Hardware: mdarcy/mdarcy/darcy/darcy

SupportedAbis: arm64-v8a, armeabi-v7a, armeabi

System.IO.IOException: System.IO.IOException: Authentication Failed.

at EzSmb.Transports.Connection..ctor (EzSmb.Paths.PathSet pathSet, EzSmb.Params.ParamSet paramSet) [0x000e5] in <1a34eb26be9c40c197fa65b633600cf2>:0

at EzSmb.Node.GetNode (System.String path, EzSmb.Params.ParamSet paramSet, System.Boolean isDirectory) [0x00006] in <1a34eb26be9c40c197fa65b633600cf2>:0

at Emby.Server.Implementations.IO.SmbFileSystem.GetNode (System.String path, MediaBrowser.Model.IO.FileSystemCredentials credentials, System.Boolean isDirectory) [0x00055] in <1a34eb26be9c40c197fa65b633600cf2>:0

at Emby.Server.Implementations.IO.SmbFileSystem.CreateDirectory (System.String path) [0x0001f] in <1a34eb26be9c40c197fa65b633600cf2>:0

at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory (System.String path) [0x0000e] in <1a34eb26be9c40c197fa65b633600cf2>:0

at NfoMetadata.Savers.BaseNfoSaver.SaveToFile (System.IO.Stream stream, System.String path, MediaBrowser.Model.Configuration.LibraryOptions libraryOptions, System.Threading.CancellationToken cancellationToken) [0x00028] in <b3736743704f46089707dd7985d889df>:0

at NfoMetadata.Savers.BaseNfoSaver.Save (MediaBrowser.Controller.Entities.BaseItem item, MediaBrowser.Model.Configuration.LibraryOptions libraryOptions, System.Threading.CancellationToken cancellationToken) [0x00149] in <b3736743704f46089707dd7985d889df>:0

at Emby.Providers.Manager.ProviderManager.SaveMetadata (MediaBrowser.Controller.Entities.BaseItem item, MediaBrowser.Model.Configuration.LibraryOptions libraryOptions, MediaBrowser.Controller.Library.ItemUpdateType updateType, MediaBrowser.Controller.Library.IMetadataSaver[] savers, System.Threading.CancellationToken cancellationToken) [0x00170] in <f4aa45dc9e2a4109aa5c63d1ae85775b>:0

Source: mscorlib

TargetSite: Void Throw()

 

 

Edited January 4, 2025 by teonigil

[Luke 42077]

On 1/4/2025 at 11:36 AM, teonigil said:

Trying to avoid this in the future I am thinking about moving the metadata to nfo files in the movie library folder.

Running Emby server on Shield with movie files on Synology NAS.

user 'player' with read/write permissions when created the folder in Emby.

Read access is fine and everything works but nfo files not created with server throwing permission error when refreshing movie metadata.

What am I doing wrong?

Error log:

 

Version: 4.8.10.0

Command line: /data/app/~~yuMI4hbo1j20JPukYCtxHQ==/com.emby.embyserver-ZlXuJ5FeSyIEioVXNsR_gQ==/base.apk

Operating system: Android 11 (REL) SDK:30 BuildId:RQ1A.210105.003 Incremental:13966832_3759.9109 Patch-Level: 2024-07-05

Framework: Mono 6.12.0 (2020-02/d9a6e8710b3) 4.0.50524.0

OS/Process: Arm64/Arm64

Runtime: mscorlib.dll

Processor count: 4

Data path: /storage/emulated/0/Android/data/com.emby.embyserver/files

Application path: /data/user/0/com.emby.embyserver

Fingerprint: NVIDIA/mdarcy/mdarcy:11/RQ1A.210105.003/13966832_3759.9109:user/release-keys

Model: SHIELD Android TV - NVIDIA/NVIDIA

Hardware: mdarcy/mdarcy/darcy/darcy

SupportedAbis: arm64-v8a, armeabi-v7a, armeabi

System.IO.IOException: System.IO.IOException: Authentication Failed.

at EzSmb.Transports.Connection..ctor (EzSmb.Paths.PathSet pathSet, EzSmb.Params.ParamSet paramSet) [0x000e5] in <1a34eb26be9c40c197fa65b633600cf2>:0

at EzSmb.Node.GetNode (System.String path, EzSmb.Params.ParamSet paramSet, System.Boolean isDirectory) [0x00006] in <1a34eb26be9c40c197fa65b633600cf2>:0

at Emby.Server.Implementations.IO.SmbFileSystem.GetNode (System.String path, MediaBrowser.Model.IO.FileSystemCredentials credentials, System.Boolean isDirectory) [0x00055] in <1a34eb26be9c40c197fa65b633600cf2>:0

at Emby.Server.Implementations.IO.SmbFileSystem.CreateDirectory (System.String path) [0x0001f] in <1a34eb26be9c40c197fa65b633600cf2>:0

at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory (System.String path) [0x0000e] in <1a34eb26be9c40c197fa65b633600cf2>:0

at NfoMetadata.Savers.BaseNfoSaver.SaveToFile (System.IO.Stream stream, System.String path, MediaBrowser.Model.Configuration.LibraryOptions libraryOptions, System.Threading.CancellationToken cancellationToken) [0x00028] in <b3736743704f46089707dd7985d889df>:0

at NfoMetadata.Savers.BaseNfoSaver.Save (MediaBrowser.Controller.Entities.BaseItem item, MediaBrowser.Model.Configuration.LibraryOptions libraryOptions, System.Threading.CancellationToken cancellationToken) [0x00149] in <b3736743704f46089707dd7985d889df>:0

at Emby.Providers.Manager.ProviderManager.SaveMetadata (MediaBrowser.Controller.Entities.BaseItem item, MediaBrowser.Model.Configuration.LibraryOptions libraryOptions, MediaBrowser.Controller.Library.ItemUpdateType updateType, MediaBrowser.Controller.Library.IMetadataSaver[] savers, System.Threading.CancellationToken cancellationToken) [0x00170] in <f4aa45dc9e2a4109aa5c63d1ae85775b>:0

Source: mscorlib

TargetSite: Void Throw()

 

 

@teonigildid you configure authentication for the smb share when you setup the library in emby server?

[teonigil 10]

I did. Initially library access was read only so I changed to read/write in the shared Synology folder access for that user but no cigar.

[Luke 42077]

On 1/10/2025 at 12:12 AM, teonigil said:

I did. Initially library access was read only so I changed to read/write in the shared Synology folder access for that user but no cigar.

@teonigil But did you also configure the authentication for the share in Emby library setup?

[teonigil 10]

Yes. Otherwise I wouldn’t even have the read access permission, right?

[Luke 42077]

On 1/14/2025 at 9:13 AM, teonigil said:

Yes. Otherwise I wouldn’t even have the read access permission, right?

@teonigilcan you please show how you did that? Thanks.

[teonigil 10]

Thanks for trying to help but unfortunately I will not be using Emby any longer. 

Emby just trashed all my meta data AGAIN with no interaction on my end. Collections and images were all gone and many hours of work went to oblivion.

All other apps are 100% and equipment is setup perfectly. 

[Luke 42077]

On 1/25/2025 at 12:11 PM, teonigil said:

Thanks for trying to help but unfortunately I will not be using Emby any longer. 

Emby just trashed all my meta data AGAIN with no interaction on my end. Collections and images were all gone and many hours of work went to oblivion.

All other apps are 100% and equipment is setup perfectly. 

Hi @teonigilcan you please give it another try? Emby will not trash your metadata, we promise !

[teonigil 10]

You promise?! Based on what exactly?
I have over 400 titles on my NAS.. takes many hours to set. It has happened twice already so why wouldn’t it happen again?

I may consider giving your software another try if you fix the DV issue you’re having on AFS. BTW, Vimu media player is flawless on AFS and plays every single title DV7 or 10+ Emby couldn’t.