Can't pause or start movie from where it was, streaming

[PeteGul 37]

Hi

I've tried everything I can think of, but can't seem to figure this out. When streaming over the internet, it works ok, if you don't stop or pause it at all. After pause it will not start, and start from where you left, it will not work.

Logs are attaced: 

 

Hope someone can help me

ffmpeg-transcode-383e7f5a-a10e-44d4-bd79-c5c46496000f_1.txt ffmpeg-transcode-764b832e-0ce9-4178-99c0-17fd124af289_1.txt hardware_detection-63871001851.txt ffmpeg-transcode-f5a8beba-9479-46ef-9723-efb74ffb8364_1.txt ffmpeg-transcode-06a7f9aa-0dd3-4af3-98f7-c024ac591015_1.txt ffmpeg-transcode-68de5af8-0266-49ab-966c-fb8fab8c3c0b_1.txt embyserver.txt

[PeteGul 37]

Hi again

Bad explained over, local streaming works as it should. But, when we go over the internet it start to be problematic. Not always starting at all, can't pause or stop, resume from pause or stop will never work.

The only thing that I can think of is ASS subtitles, that have to be extracted and burned in. It looks like if the text is srt outside if the mkv file, it works ok.

[Luke 42078]

Hi, we'll take a look at it. Thanks for reporting.

[PeteGul 37]

New test this morning with the same. Now it wont start at all.

I can only feed with logs, when it impossible for me to be at location they are testing. 

ffmpeg-transcode-ab8975e0-0a40-4905-b83a-524b5cfcefec_1.txt embyserver291224-2.txt

[Luke 42078]

OK we're looking into it. Thanks.