Subtitles Not Downloading

[nuentes 41]

I cannot figure this out. I've gone through previous posts, and tried the fixes provided, but still I get 0 results when trying to download subtitles. I even added Addic7ed, and still no luck.

FAQ:

• Are you using your username for Open Subtitles?
  • Yes. Not my email. My username.
• Are you using credentials for opensubtitles.com, or .org.
  • .com. I tested logging in.
• Have you gotten a log?
  • Yes. Of course.
• Have you tried turning off Hash Match?
  • Yup! No difference.

I'm only really trying to download subtitles for videos in one specific Library at this time. Here is how I have that Library configured for sub downloads.

 

Also, while writing this, I started testing more and more videos. It appears that I AM getting some OpenSubtitles results, however they are WILDLY inaccurate. I am yet to see an OpenSubtitles suggestion that is actually for the movie I'm searching for.

[Luke 42079]

Hi, have you checked the external id's for these titles in the metadata editor? Are they correct?

[nuentes 41]

Oh neat, looks like the imdbid's are wrong. It looks like MovieDB and Trakt are both correct, but imdbid is probably exactly what subtitle searches use.

I have no clue how that happened. How in the world would I correct this?

[Luke 42079]

6 minutes ago, nuentes said:

Oh neat, looks like the imdbid's are wrong. It looks like MovieDB and Trakt are both correct, but imdbid is probably exactly what subtitle searches use.

I have no clue how that happened. How in the world would I correct this?

I would use the metadata editor to manually correct them, then try to search for subtitles again and see if that helps.

[nuentes 41]

8 hours ago, Luke said:

I would use the metadata editor to manually correct them, then try to search for subtitles again and see if that helps.

well, I believe I have to fix this on hundreds of different nfo files. So I will likely need to make a script.

[Luke 42079]

2 hours ago, nuentes said:

well, I believe I have to fix this on hundreds of different nfo files. So I will likely need to make a script.

I wonder how that happened?

[nuentes 41]

I have no clue how it happened. I'm sure I did something dumb many years ago. Only videos that I've had >7 years are affected. Essentially stuff from before I started using Emby. I finally had some time for this today, so just in case someone else ever experiences this dumb issue, here is the script that I made to repair it (linux bash). Basically, I found affected nfo files, and removed any imdb tags. After this, I just ran a library scan, and everything looks good now. And Subtitle searching appears to be functional now.

WDIR="/mnt/12TB_1/Movies"
IFS=$'\n'

## create an array containing file names
files=( $(find $WDIR -mindepth 1 -type f -iname "*.nfo" | sort ) )

## loop over the files
for file in "${files[@]}"; do
	#copy the file to the desktop because xmllint was having issues accessing my 12TB disk
	cp $file /home/user/Desktop/my.nfo

	#create the variables
	imdbid=$(xmllint --xpath 'string(/movie/imdbid)' /home/user/Desktop/my.nfo)
	tmdbid=$(xmllint --xpath 'string(/movie/tmdbid)' /home/user/Desktop/my.nfo)
	title=$(xmllint --xpath 'string(/movie/title)' /home/user/Desktop/my.nfo)


	if [ "$imdbid" == "$tmdbid" ]; then
		#save a backup of the nfo file
		cp $file /mnt/12TB_1/imdbfix/bak/
		echo "repairing $title"
		#clear the tags from the original nfo file
		sed -i "/<imdbid>$imdbid<\/imdbid>/d" $file
		sed -i "/<id>$imdbid<\/id>/d" $file
		sed -i '/imdb.*uniqueid>/d' $file
		#note which directory we did this for
		echo "repaired;"$file";"$title >> /mnt/12TB_1/imdbfix/imdbfix.csv
	else
		#note which nfo files were not repaired
		echo "not repaired;"$file";"$title >> /mnt/12TB_1/imdbfix/imdbfix.csv
	fi
done