Trailers not playing.

[thepilot 1]

Hi,

I've tried many trailers, but none of them plays. (error 403)

If i try to go directly to https://cl2.buscafs.com/www.metatube.com/public/uploads/videos/446812_mp4.mp4, I have a cloudflare captcha to solve, so I guess the same thing happens on the server.

Here is the log from the server (Shield):

 

*** Error Report ***
Version: 4.8.10.0
Command line: /data/app/~~ako4TCp28TEWfv6Z88WS6Q==/com.emby.embyserver-2xRhLh2X3Ta5mTwKTQvZ3A==/base.apk
Operating system: Android 11 (REL) SDK:30 BuildId:RQ1A.210105.003 Incremental:7825230_3167.5736 Patch-Level: 2022-04-05
Framework: Mono 6.12.0 (2020-02/d9a6e8710b3) 4.0.50524.0
OS/Process: Arm64/Arm64
Runtime: mscorlib.dll
Processor count: 4
Data path: /storage/emulated/0/Android/data/com.emby.embyserver/files
Application path: /data/user/0/com.emby.embyserver
Fingerprint: NVIDIA/mdarcy/mdarcy:11/RQ1A.210105.003/7825230_3167.5736:user/release-keys
Model: SHIELD Android TV - NVIDIA/NVIDIA
Hardware: mdarcy/mdarcy/darcy/darcy
SupportedAbis: arm64-v8a, armeabi-v7a, armeabi
Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Error starting ffmpeg
-loglevel +timing -y -print_graphs_file "/storage/emulated/0/Android/data/com.emby.embyserver/files/logs/ffmpeg-transcode-bb0a4f76-3795-41d5-9677-723175866d07_1graph.txt" -copyts -start_at_zero -f mov,mp4,m4a,3gp,3g2,mj2 -i "https://cl2.buscafs.com/www.metatube.com/public/uploads/videos/446812_mp4.mp4" -vn -an -sn -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format mpegts -segment_list "/storage/emulated/0/Android/data/com.emby.embyserver/files/transcoding-temp/CBECE1/CBECE1.m3u8" -segment_list_type m3u8 -segment_time 00:00:03.000 -segment_list_entry_prefix hls/CBECE1/ -segment_start_number 0 -individual_header_trailer 0 -write_header_trailer 0 -segment_write_temp 1 "/storage/emulated/0/Android/data/com.emby.embyserver/files/transcoding-temp/CBECE1/CBECE1_%d.ts"

19:34:59.379 ffmpeg version 5.1-emby_2023_06_25 Copyright (c) 2000-2022 the FFmpeg developers and softworkz for Emby LLC
19:34:59.379 built with Android (9352603, based on r450784d1) clang version 14.0.7 (https://android.googlesource.com/toolchain/llvm-project 4c603efb0cca074e9238af8b4106c30add4418f6)
19:34:59.379 Execution Date: 2024-12-27 19:34:59
19:34:59.462 [https @ 0x298d2997d0] HTTP error 403 Forbidden
19:34:59.463 https://cl2.buscafs.com/www.metatube.com/public/uploads/videos/446812_mp4.mp4: Server returned 403 Forbidden (access denied)
19:34:59.464 EXIT

 

[Luke 42078]

Hi, that's odd. Are you behind a vpn? that url seems to be working just fine in my testing.

[thepilot 1]

No, just pihole but disabling it does nothing.

[thepilot 1]

On my 5G network on my smartphone, I also got it, so it's not related to my local setup.

[Luke 42078]

Hi, are you still having an issue with this?

[thepilot 1]

5 hours ago, Luke said:

Hi, are you still having an issue with this?

It still happening.

[Luke 42078]

What country are you in? I wonder if there's geoblocking occuring.

[thepilot 1]

Just now, Luke said:

What country are you in? I wonder if there's geoblocking occuring.

I'm in Belgium.

[Luke 42078]

OK. Can you try it again?

[thepilot 1]

I'm afraid it's still the same:

Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: ffprobe failed - streams and format are both null: -i "https://cl2.buscafs.com/www.metatube.com/public/uploads/videos/452442_mp4.mp4" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data

 ffprobe version 5.1-emby_2023_06_25 Copyright (c) 2007-2022 the FFmpeg developers and softworkz for Emby LLC

   built with gcc 10.3.0 (crosstool-NG 1.25.0)

 [https @ 0x3d64d2c0] HTTP error 403 Forbidden

 https://cl2.buscafs.com/www.metatube.com/public/uploads/videos/452442_mp4.mp4: Server returned 403 Forbidden (access denied)

	

	

 {

	

 }

    at Emby.Server.MediaEncoding.Probing.MediaProbeManager.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, String userAgent, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Boolean hasMixedProtocols, CancellationToken cancellationToken)

    at 

 

[thepilot 1]

I've tried the direct URL at work and same captcha issue.
So it is not working for these IPs, both from belgium:
193.74.183.91
144.178.233.91

[visproduction 315]

1	193.74.183.91	BE	Brussels	Scarlet-EUN	Not available	Not available
2	144.178.233.91	BE	Brussels	Eurofiber Nederland BV	Eurofiber Nederland BV	Not available

From California:

• I cannot ping or traceroute 193. rDNS halts in Belgium at peering host.
  13 91.183.246.124  156ms  156ms  157ms  TTL:239  (ae-30-1000.ibrstr5.isp.proximus.be bogus rDNS: host not found [authoritative])
  14 91.183.241.169  157ms  157ms  158ms  TTL: 47  (No rDNS)
  15   No Response      *      *      *                 
  16   No Response      *      *      *       
   
• 144 is fine
  
  This hardly helps.  The connectivity test to run should be via VPN in Belgium or from the user directly.  Anyway, ping and traceroute blocks don't mean that much.  Suspect something else in user's config or firewall is blocking, or maybe youtube trailers have some limits for embedded playback in Belgium?

[thepilot 1]

I don't think it's a firewall issue.

It's happening on 3 separate devices, that are on different ISP, and one is my phone over a 5G connection.

 

It's only happening with metatube. I can go on the website, but I have to fill this captcha EVERY time. And that captcha is most likely the cause of the 403 error on emby.

Edited January 10, 2025 by thepilot

[thepilot 1]

This is on my phone, no VPN, and no firewall. It's really filtering all belgian IPs.

Edited January 10, 2025 by thepilot

[ToonDG 1]

I can confirm that I have the same issue as thepilot.

I also get the "Server returned 403 Forbidden (access denied)" for the trailer urls from https://cl2.buscafs.com/ in my logs.

Directly going to the url also presents me with a cloudflare captcha.

I'm also accessing from Belgium.

[Kirich2 0]

I have the same problem in Russia.

Log entry [https @ 000001c48d15bd40] HTTP error 403 Forbidden
   https://cl2.buscafs.com/www.metatube.com/public/uploads/videos/445789_mp4.mp4: Server returned 403 Forbidden (access denied) 

When accessing the page using the cloudfare check link