Hispanico957 23 Posted December 26, 2024 Posted December 26, 2024 My freinds has Samsung Smart TV (QE55Q80BATXZT) but every time try to play a movie appear the loading circle and dont play. Others app as youtube etc work Connection is trough ethernet. I enclosed my log Thank Hispa embyserver (5).txt ffmpeg-transcode-7f925a2b-16b5-43bc-9993-d96a8d5222f0_1.txt ffmpeg-transcode-c69f9991-2625-43f4-a367-ffa2ccb0feaf_1.txt ffmpeg-transcode-e0f01905-d48d-474c-99d3-9889386c4281_1.txt ffmpeg-transcode-ead7a275-03d1-445a-951a-3dffb733d797_1.txt
Neminem 1518 Posted December 26, 2024 Posted December 26, 2024 Does a file that's not 4K play ? It look like its the same file in all the ffmpeg logs.
Hispanico957 23 Posted December 26, 2024 Author Posted December 26, 2024 (edited) 5 minutes ago, Neminem said: Does a file that's not 4K play ? It look like its the same file in all the ffmpeg logs. Yes...there were more tests on a non 4k movie, but then the result did not change even on others Hispa ffmpeg-transcode-730d9f3d-77b2-4a5a-b888-0cb1c01f87ef_1.txt ffmpeg-transcode-44d31091-7903-41aa-ab0b-bdf82bd6970e_1.txt ffmpeg-transcode-034911a8-34dc-487f-869c-4d6480173242_1.txt Edited December 26, 2024 by Hispanico957
SamES 1056 Posted December 26, 2024 Posted December 26, 2024 Are you trying to connect via https or a reverse proxy? it also looks like the remote connection speed is limited which means files will probably need to be transcoded so it will depend if your server can keep up.
yocker 1247 Posted December 27, 2024 Posted December 27, 2024 (edited) Sounds like the problem i have with some files and Samsung TVs. Direct play doesn't work either. ffmpeg-transcode-73752b71-6636-4e79-b04c-ff00a327107d_1.txt Edited December 27, 2024 by yocker
Hispanico957 23 Posted December 28, 2024 Author Posted December 28, 2024 On 12/27/2024 at 3:41 AM, yocker said: Sounds like the problem i have with some files and Samsung TVs. Direct play doesn't work either. ffmpeg-transcode-73752b71-6636-4e79-b04c-ff00a327107d_1.txt 23.19 kB · 1 download There is a solution to try on tv samsung ? Thank Hispa
Luke 42077 Posted December 28, 2024 Posted December 28, 2024 1 hour ago, Hispanico957 said: There is a solution to try on tv samsung ? Thank Hispa Is the problem only with this one file?
yocker 1247 Posted December 28, 2024 Posted December 28, 2024 4 hours ago, Hispanico957 said: There is a solution to try on tv samsung ? Thank Hispa I don't know. Don't know if it's the same problem but posted it in case it is.
Hispanico957 23 Posted December 29, 2024 Author Posted December 29, 2024 I try also some different movies Thank Hispa Download.zip 1
cypher0117 4 Posted January 2, 2025 Posted January 2, 2025 Will the file load eventually? I've had problems with 3 different samsung TVs taking 1+ minutes to play anything - even 480i content. I've debated posting a topic about it but I never see anything useful in the server logs. It's not the network/internet connection as the same file loads almost instantly from any other device (roku/appletv/iphone/etc) and seems specific to samsung tv's only.
Hispanico957 23 Posted January 2, 2025 Author Posted January 2, 2025 Yes i see other posts on this subject but at the end no find solution on this problem for Samsung tv and emby. Hispa
Luke 42077 Posted January 2, 2025 Posted January 2, 2025 Hi, have you tried installing the latest app update over usb?
SamES 1056 Posted January 2, 2025 Posted January 2, 2025 On 27/12/2024 at 08:37, SamES said: Are you trying to connect via https or a reverse proxy? it also looks like the remote connection speed is limited which means files will probably need to be transcoded so it will depend if your server can keep up. @Hispanico957, can you please confirm the above?
Hispanico957 23 Posted January 3, 2025 Author Posted January 3, 2025 13 hours ago, Luke said: Hi, have you tried installing the latest app update over usb? No i use emby download from store Hispanico
Hispanico957 23 Posted January 3, 2025 Author Posted January 3, 2025 (edited) 4 hours ago, Hispanico957 said: No i use emby download from store Hispanico But to try which version of emby i can use? And if i remember well if install it every month i need update the app? Hispa Edited January 3, 2025 by Hispanico957
Hispanico957 23 Posted January 3, 2025 Author Posted January 3, 2025 1 hour ago, Neminem said: Why not answer this vital question ? Sry no i dont connect via https or a reverse proxy Hispanico 1
Hispanico957 23 Posted January 4, 2025 Author Posted January 4, 2025 (edited) Okay others test...the problem appear with a lot of movie hd and also naturally 4k. This for example movie with no play info: [quote] Generale ID univoco : 138742242101481773297684535017732852453 (0x6860C8AB252428AD9BB9C96EBD6C4AE5) Nome completo : \\NAS957\Film\21 Grammi (2003).mkv Formato : Matroska Versione formato : Version 4 Dimensione file : 7,14 GiB Durata : 2o 4min Bitrate totale : 8.206 kb/s Frequenza fotogrammi : 23,976 fps Data codifica : 2021-01-17 14:22:56 UTC Creato con : mkvmerge v52.0.0 ('Secret For The Mad') 64-bit Compressore : libebml v1.4.1 + libmatroska v1.6.2 Video ID : 1 Formato : HEVC Formato/Informazioni : High Efficiency Video Coding Profilo formato : Main@L4@High ID codec : V_MPEGH/ISO/HEVC Durata : 2o 4min Bitrate : 6.904 kb/s Larghezza : 1.920 pixel Altezza : 1.040 pixel Rapporto aspetto visualizzazione : 1,85:1 Modalità frame rate : Costante Frequenza fotogrammi : 23,976 (24000/1001) fps Spazio colore : YUV Sottocampionamento croma : 4:2:0 Profondità bit : 8 bit Bit/(pixel*frame) : 0.144 Dimensione traccia : 6,01 GiB (84%) Titolo : BDRip Paso77 Predefinito : Si Forzato : No Intervallo colore : Limited Colori primari : BT.709 Caratteristiche trasferimento : BT.709 Coefficienti matrici : BT.709 Audio #1 ID : 2 Formato : AC-3 Formato/Informazioni : Audio Coding 3 Nome commerciale : Dolby Digital ID codec : A_AC3 Durata : 2o 4min Modalità bitrate : Costante Bitrate : 640 kb/s Canali : 6 canali Layout canale : L R C LFE Ls Rs Frequenza campionamento : 48,0 KHz Frequenza fotogrammi : 31,250 fps (1536 SPF) Modo compressione : Con perdita Ritardo video : -5ms Dimensione traccia : 570 MiB (8%) Titolo : ITA Lingua : Italiano Tipo servizio : Complete Main Predefinito : Si Forzato : No Finestra normalizzazione : -31 dB cmixlev : -4.5 dB surmixlev : -6 dB dialnorm_Average : -31 dB dialnorm_Minimum : -31 dB dialnorm_Maximum : -31 dB[/quote] while only a file are play with these specification: [quote] Generale ID univoco : 205620444891047439035768843326519102647 (0x9AB10EA49E82B0C3BD86E5BA4325CCB7) Nome completo : \\NAS957\SerieTV\Hanno ucciso l'Uomo Ragno - La vera storia degli 883\Season 1\Hanno ucciso l'Uomo Ragno - La vera storia degli 883 - S01E01 - Episodio 1.mkv Formato : Matroska Versione formato : Version 4 Dimensione file : 583 MiB Durata : 49min 40s Bitrate totale : 1.640 kb/s Frequenza fotogrammi : 25,000 fps Data codifica : 2024-10-13 07:22:45 UTC Creato con : mkvmerge v7.5.0 ('Glass Culture') 32bit built on Jan 4 2015 16:37:25 Compressore : libebml v1.3.1 + libmatroska v1.4.2 Video ID : 1 Formato : AVC Formato/Informazioni : Advanced Video Codec Profilo formato : High@L4 Impostazioni formato : CABAC / 4 Ref Frames Impostazioni formato, CABAC : Si Impostazioni formato, ReFrames : 4 frame ID codec : V_MPEG4/ISO/AVC Durata : 49min 40s Bitrate : 1.507 kb/s Larghezza : 1.920 pixel Altezza : 1.080 pixel Rapporto aspetto visualizzazione : 16:9 Modalità frame rate : Costante Frequenza fotogrammi : 25,000 fps Spazio colore : YUV Sottocampionamento croma : 4:2:0 Profondità bit : 8 bit Tipo scansione : Progressivo Bit/(pixel*frame) : 0.029 Dimensione traccia : 535 MiB (92%) Titolo : TheBlackKing Predefinito : Si Forzato : No Audio ID : 2 Formato : AAC LC Formato/Informazioni : Advanced Audio Codec Low Complexity ID codec : A_AAC-2 Durata : 49min 40s Bitrate : 132 kb/s Canali : 2 canali Layout canale : L R Frequenza campionamento : 48,0 KHz Frequenza fotogrammi : 46,875 fps (1024 SPF) Modo compressione : Con perdita Dimensione traccia : 46,3 MiB (8%) Lingua : Italiano Predefinito : Si Forzato : No[/quote] I also update app on Samsung to last release 1.9.5 On this Samsung TV Samsung Smart TV (QE55Q80BATXZT) others media as NetFlix, Now; Amazon play without problems I also tried to cast the screen from a Samsung phone to the TV and the movies play without any problems. Here some logs. Hispa embyserver (6).txt ffmpeg-transcode-47a4be82-e427-4074-b75b-789045c10520_1.txt ffmpeg-transcode-726fced0-cae4-4024-b0ad-003656aa8220_1.txt ffmpeg-transcode-7956d5c1-1f91-468f-ade1-45fd12122e40_1.txt ffmpeg-transcode-a954ae33-6bbe-4ecc-8c99-b0c5766c43ad_1.txt ffmpeg-transcode-cb5402fd-5e66-4944-a89a-2924c6f80945_1.txt ffmpeg-transcode-e9eafb0e-5dc0-4d9f-883d-bb4ee1f2a9f2_1.txt ffmpeg-transcode-f227b251-db88-4db1-9f4a-a7e79ed31b3b_1.txt Edited January 4, 2025 by Hispanico957
SamES 1056 Posted January 4, 2025 Posted January 4, 2025 A few questions: Are you playing locally, or is this a remote server (ie: tv and server on different lan) There appears to be a bitrate limit set on the client or server or user settings, can you please check If you turn off all hardware transcoding options, what happens?
Hispanico957 23 Posted January 4, 2025 Author Posted January 4, 2025 (edited) 28 minutes ago, SamES said: A few questions: Are you playing locally, or is this a remote server (ie: tv and server on different lan) There appears to be a bitrate limit set on the client or server or user settings, can you please check If you turn off all hardware transcoding options, what happens? 1 - the client/user is connect to my server in remote and the connection is with cable 2 - same user/client on different tv (Philips) and in same house run all movies without problem Hispa Edited January 4, 2025 by Hispanico957
Hispanico957 23 Posted January 5, 2025 Author Posted January 5, 2025 1 hour ago, SamES said: But Philips TV doesn't have an Emby client? Yes i download from store Hispa
Luke 42077 Posted January 5, 2025 Posted January 5, 2025 1 hour ago, Hispanico957 said: Yes i download from store Hispa From the android store or samsung store?
Hispanico957 23 Posted January 5, 2025 Author Posted January 5, 2025 18 hours ago, Luke said: From the android store or samsung store? Android store infact the version of Emby is different form Emby installed on Samsung tv Hispa
Hispanico957 23 Posted January 5, 2025 Author Posted January 5, 2025 (edited) Now i test on another Samsung Tv model UE55DU7170UXZT and same identical problem. There is not possible solve the problem ?? See log Hispa embyserver (11).txt ffmpeg-transcode-192f128f-3578-4c3b-b206-8a8ec5402c6d_1.txt ffmpeg-transcode-bb6671c4-be9b-4e87-9610-506e739579d8_1.txt ffmpeg-transcode-ddd6ffc6-0906-4788-8e8e-5f6cf04b523d_1.txt ffmpeg-transcode-f2891f9f-d165-462c-91f3-ceedbb95662f_1.txt ffmpeg-transcode-a85bad32-ec43-4352-b6c4-a0245ba3d8c8_1.txt Edited January 5, 2025 by Hispanico957
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