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Users just got a maximum device limit error


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Posted

I just wanted to say how greedy this is. I paid for a premium license and this costs you no extra for me to support more than 25 users. 
 

I never heard of these device limits when I purchased. I’ll never pay you $12 a month for the rare occurrences everyone watches at once. I have now already begun switching to jellyfin. Way to piss off your user base.

Sorry your business model didn’t work but this isn’t the solution. Shameful

  • Facepalm 2
Posted

I’m sure you’ll delete this, so I’ll post all over Reddit warning others too. 

pwhodges
Posted
1 hour ago, rsvg said:

I never heard of these device limits when I purchased.

Didn't do any research, then, I guess; that was foolish.

1 hour ago, rsvg said:

And it’s not even concurrent!!! 

Each usage is remembered for a week, yes.  But many things can also be done without using Premiere at all (playing in browser on any device, for instance; transcoding in software).

Paul

Posted (edited)

Oh ok so you’re saying I can manually just drop the Device table to bypass this, thanks

The only foolish thing I did was pay anything for a basic streaming app.

Edited by rsvg
darkassassin07
Posted

You been living under a rock? This hasn't changed in almost 10 years...

  • Like 1
Posted

Emby is VERY cheap for what it is, I wouldn't be complaining too much.

For what we pay its more of a donation really, there is nothing that comes close in my opinion and the new windows player takes it to a new level. I would have happily paid for it.

I do like getting things for free, who doesn't? 

There is a cost, time or otherwise to maintain and further develop a product such as Emby or Jellyfin.

Its obvious that Jellyfin does not have the same resources as Emby.

I can understand hitting a user limit is frustrating, but 25 users? and $12/month? I spend more at the coffee shop a week!

Enjoy Xmas and don't be too hard on the Emby team.   

 

 

  • Agree 1
Gilgamesh_48
Posted
3 hours ago, rsvg said:

I’m sure you’ll delete this, so I’ll post all over Reddit warning others too. 

Contrary to your apparent belief Emby rarely deletes negative posts and, when they do that, it is usually because of language (profanity is frowned upon) or attacks toward people. Your post is very mild compared to the ones that get deleted. Now if you were to try to post anything like this on Plex's forums it would not only get deleted but you would get banned from their site. 

However you are clearly proceeding from a basic lack of knowledge about how Emby works and what Emby actually does.
Emby is for personal media management and use with family and friends. The user limit gets hit, mostly, when server admins allow too many users or when they try to charge for access to their servers. 

I do not see any problem with a 25 device limit. In fact i believe it should be smaller like no more than 10-15 as that makes sense for "friends and family."

But it is Emby's program and they own it completely and, they only let us use it. They charge very little for what they provide and are really responsive to their user community.

BTW: Did you know that Jellyfin started out by stealing the code from Emby. Yes it was public domain at the time but they removed almost all Emby credits from the code's comments and to me building on public domain code and not crediting the original developers is theft.

pwhodges
Posted
2 hours ago, rsvg said:

Oh ok so you’re saying I can manually just drop the Device table to bypass this, thanks

The device table held locally is not the one used for Premiere; Premiere usage is checked with Emby's servers, so you can't cheat that way.

Paul

Posted
25 minutes ago, Gilgamesh_48 said:

Contrary to your apparent belief Emby rarely deletes negative posts and, when they do that, it is usually because of language (profanity is frowned upon) or attacks toward people. Your post is very mild compared to the ones that get deleted. Now if you were to try to post anything like this on Plex's forums it would not only get deleted but you would get banned from their site. 

However you are clearly proceeding from a basic lack of knowledge about how Emby works and what Emby actually does.
Emby is for personal media management and use with family and friends. The user limit gets hit, mostly, when server admins allow too many users or when they try to charge for access to their servers. 

I do not see any problem with a 25 device limit. In fact i believe it should be smaller like no more than 10-15 as that makes sense for "friends and family."

But it is Emby's program and they own it completely and, they only let us use it. They charge very little for what they provide and are really responsive to their user community.

BTW: Did you know that Jellyfin started out by stealing the code from Emby. Yes it was public domain at the time but they removed almost all Emby credits from the code's comments and to me building on public domain code and not crediting the original developers is theft.

You all are crazy. Emby forked from jellyfin so they could profit. It's totally fine i'll just move away nbd. The experience with all the neckbeards on these forums are enough tbh

  • Facepalm 4
  • Disagree 2
Posted
14 minutes ago, pwhodges said:

The device table held locally is not the one used for Premiere; Premiere usage is checked with Emby's servers, so you can't cheat that way.

Paul

Oh, ok maybe I can spoof the response or something. But like I said, I don't do subscriptions and will likely just move away. I run this server. I pay for it. I manage it. I don't agree with the greed of limiting features. Never will

Posted
1 hour ago, darkassassin07 said:

You been living under a rock? This hasn't changed in almost 10 years...

Untrue, the price changed one year ago, and they removed the option for unlimited.

Posted

I dont think the emby team are driving exotic sports cars and living in multi million dollars houses from any profits lol  not from a $99 lifetime sub.

you’ll need to donate to Jellyfin for continued improvement anyway, why not support emby?

 

  • Agree 1
Gilgamesh_48
Posted
16 minutes ago, rsvg said:

You all are crazy. Emby forked from jellyfin so they could profit. It's totally fine i'll just move away nbd. The experience with all the neckbeards on these forums are enough tbh

It is clear that you do NOT know much about what actually happened but Emby closed their code and then Jellyfin effectively stole the last public domain code they had available and then went on to produce a much less stable media manager that was clearly inferior and remains so to this day. 

I do wonder why anyone would prefer Jellyfin over Emby except for the fact that it is, I think still public domain. I use a number of public domain programs but I do not think Public domain makes them better, just different. Also Emby does NOT force any monthly charges as the free version works quite well and for those that need more functionality there is a lifetime license available. Also you can limit the need for expanded device limits by running two, three or more servers with a separate premier license for the servers that need additional device slots. 

But again Emby did NOT fork from Jellyfin but Jellyfin was the one that took the code and ran with it. They are just a bunch of unscrupulous hackers that are too lazy to develop from scratch. 

  • Agree 2
Posted
4 hours ago, pwhodges said:

Didn't do any research, then, I guess; that was foolish.

Each usage is remembered for a week, yes.  But many things can also be done without using Premiere at all (playing in browser on any device, for instance; transcoding in software).

Paul

Fair enough. Regardless, I paid for a lifetime membership. I bought the software. This is just greed. And each person in my family has three devices, how do you even come up with a max of 25. Seems pretty presumptuous to assume that meets the needs of most. And the fact that it’s not even concurrent really proves it’s just to force profit. I’m happy to switch tbh. This isn’t the first time I’ve had issues with the management of Emby. 
 

ultimately I just have to do more work now. Now I have to review alternatives and switch, track differences and explain to my users. Just a pain in the ass. But hey everyone has their opinion. If others think it’s worth paying monthly for that’s their call. I just disagree. 
 

hope you’re happy my father in law can’t watch his westerns during Christmas now lol money grabbers 

Posted (edited)

I can see how it’s a pain and yes you have paid for it, maybe Emby could add some flexibility in the device limits to go over once in a while for a week or buy an extra 5 devices for a small fee over holidays similar to buying mobile data.

Please don’t call emby money grabbers that’s not a fair go.

Edited by Mahinepua
  • Like 1
Gilgamesh_48
Posted
1 hour ago, rsvg said:

Fair enough. Regardless, I paid for a lifetime membership. I bought the software...

You paid for a lifetime license but you did not buy the software. You bought the right to use the program but Emby owns it. 

I, too, have a lifetime license even though I do not use much of the features opened up by lifetime. I do not have a lot of available money but i felt buying lifetime was a good way to make a donation.

Emby is, for me, the best software I have ever put money into and the value i have received more than offsets the small amount of a lifetime license.

  • Like 1
  • Agree 1
Posted
14 minutes ago, Gilgamesh_48 said:

You paid for a lifetime license but you did not buy the software. You bought the right to use the program but Emby owns it. 

I, too, have a lifetime license even though I do not use much of the features opened up by lifetime. I do not have a lot of available money but i felt buying lifetime was a good way to make a donation.

Emby is, for me, the best software I have ever put money into and the value i have received more than offsets the small amount of a lifetime license.

Yes of course. I know how licenses work. I just think it's shitty when they change the terms after you've paid. Which they did.

darkassassin07
Posted (edited)

When have they changed the terms for the license you've paid for? What terms have changed?

 

The currently available lifetime license has ALWAYS been limited to 25 devices.

 

There is also a 75 device extension you can purchase in addition to the 25 device license. It previously had a lifetime option as well as the recurring options, however that specific lifetime extension is no longer available. It can now only be purchased as a recurring subscription. The normal 25 device license may still be purchased as a single payment lifetime license.

Previously purchased 75 device lifetime licences have continued to be honoured.

 

 

 

Regarding pricing: it's been 10 years. Yes, prices rise. Inflation is a bitch to everyone.

Edited by darkassassin07
Posted
2 hours ago, Gilgamesh_48 said:

Jellyfin effectively stole the last public domain code

I wish people would stop saying this, Just what part of the ' GNU General Public License' has Jellyfin violated?

emby uses ffmpeg  is that stolen? Not!

And I agree with most of what Gilgamesh_48 has said and will never go back to Plex (corporate B.S.) and Jellyfin is just a wanna-be! 

  • Agree 1
Gilgamesh_48
Posted
1 minute ago, rsvg said:

Yes of course. I know how licenses work. I just think it's shitty when they change the terms after you've paid. Which they did.

Why??? Companies do it all the time, I just received a notice of license agreement changes from Roku and there i actually own the hardware but they are totally free to change any all all rules of use anytime they want, and the license you agreed to allowed Emby to make changes at their discretion and, if you disagree, you are totally free to not use the product. 

But i am more unconvinced that the minuscule amount you paid for a lifetime sub is worth all the discussion. I think I made a mistake even trying to make a reasonable post in this totally useless thread. 

But thanks for the entertainment! 

Posted
37 minutes ago, darkassassin07 said:

There is also a 75 device extension you can purchase in addition to the 25 device license. It previously had a lifetime option as well as the recurring options, however that specific lifetime extension is no longer available.

"When have they changed the terms for the license you've paid for? What terms have changed?"

  • Facepalm 2
Posted
36 minutes ago, Gilgamesh_48 said:

Why??? Companies do it all the time, I just received a notice of license agreement changes from Roku and there i actually own the hardware but they are totally free to change any all all rules of use anytime they want, and the license you agreed to allowed Emby to make changes at their discretion and, if you disagree, you are totally free to not use the product.

So you're saying that because you're used to getting boned it's ok to get boned?

You're right, I am free to not use the product. Genius take there

darkassassin07
Posted (edited)
42 minutes ago, rsvg said:

"When have they changed the terms for the license you've paid for? What terms have changed?"

Yup. Key words: licence you've paid for.

 

The license you have purchased; the standard 25 device license, has not changed. It's exactly what it was when you purchased it: limited to 25 devices.

 

No longer offering you a seprate extension to that licence, which you chose not to purchase while it was available, is not 'changing the terms'. If you didn't purchase it when it was available, that's your problem. Maybe they'll offer it again in the future, maybe they won't; they are under no obligation to offer you or anyone else anything.

 

It would be one thing if they had revoked purchased licenses, or actually changed what people had already bought, but getting mad because you didn't purchase an extension when it was available is ridiculous.

Edited by darkassassin07

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