Can't switch servers

[RondaG 0]

Hello.  I have multiple servers on my Connect account.  When I open the Emby app on my Nvidia Shield, I can't switch servers.  It only shows the IPGX.  Any ideas?  Thanks

 

Edited January 7, 2025 by seanbuff
removed public addresses

[ebr 16169]

Hi.  Are you logged in with Connect on the Shield?

[RondaG 0]

8 minutes ago, ebr said:

Hi.  Are you logged in with Connect on the Shield?

Sorry, I'm new to this.  I downloaded the Emby app from the Playstore and linked it to my Emby account on my PC.  How do I login to Connect on the Shield?  Thank you.

Edited December 23, 2024 by RondaG

[RondaG 0]

13 minutes ago, ebr said:

Hi.  Are you logged in with Connect on the Shield?

It turns out that I am.  If I click on my account email on the Shield it prompts me to "Sign Out of Connect".

[ebr 16169]

Can you please show us the same server screen in the app?

[RondaG 0]

12 hours ago, ebr said:

Can you please show us the same server screen in the app?

 

[ebr 16169]

Okay, so my best guess is that you connected to the other server directly using its address so that client has stored it for you.  It isn't linked to your Emby Connect account.

Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[RondaG 0]

On 25/12/2024 at 02:12, ebr said:

Okay, so my best guess is that you connected to the other server directly using its address so that client has stored it for you.  It isn't linked to your Emby Connect account.

Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

Same problem.

 

 

Edited January 5, 2025 by seanbuff
obfuscated public IP for privacy

[RondaG 0]

1 hour ago, ebr said:

Okay, so my best guess is that you connected to the other server directly using its address so that client has stored it for you.  It isn't linked to your Emby Connect account.

Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

Same problem.  

[ebr 16169]

23 hours ago, RondaG said:

Same problem.  

That confirms my suspicion.  That other server is not linked to your Connect account.  It was manually connected to from the other device.

[Luke 42077]

@RondaGfor the Emby Server that you're trying to connect to, you'll need to contact the admin of that server for instructions on how to connect. Please let us know if this helps. Thanks.

[RanmaCanada 494]

You should delete the pictures, especially of the one that is external from your home network as you've given away the ip address for the server. Which is not a smart thing to do at all.

[seanbuff 1315]

12 minutes ago, RanmaCanada said:

You should delete the pictures, especially of the one that is external from your home network as you've given away the ip address for the server. Which is not a smart thing to do at all.

Thanks, have modified that image.

[RanmaCanada 494]

On 04/01/2025 at 20:43, seanbuff said:

Thanks, have modified that image.

The very first post still has the addresses listed.