Remote connection: empty folders and can't load profile settings

[MartMH 1]

When accessing my emby by using the remote website url through my web browser, all my folders show up empty and when trying to edit a user the settings are not loaded and the loading spinner keeps present and spinning.

 

When accessing emby by using its ip address and port, this does not occur. The folders are containing content and the user settings are loaded.

Good to note: the remote connection does see content in suggested mode.

 

I'm using traefik and bunny.net as dns provider. I have disabled cdn.

 

Docker

services:
  emby:
    image: emby/embyserver
    container_name: embyserver
    restart: unless-stopped
    environment:
      - UID=1000 # The UID to run emby as (default: 2)
      - GID=100 # The GID to run emby as (default 2)
      - GIDLIST=100 # A comma-separated list of additional GIDs to run emby as (default: 2)
    volumes:
      - ./config:/config # Configuration directory
      - /media/mart/ssd_sata/data_samba/plex:/mnt/share1 # Media directory
    ports:
      - 8096:8096 # HTTP port
      - 8920:8920 # HTTPS port
    devices:
      - /dev/dri:/dev/dri # VAAPI/NVDEC/NVENC render nodes
    networks:
      - traefik
    labels:
      - "traefik.enable=true"
      - "traefik.http.routers.emby.rule=Host(`emby.mydomain.com`)"
      - "traefik.http.routers.emby.entrypoints=websecure"
      - "traefik.http.routers.emby.tls=true"
      - "traefik.http.routers.emby.tls.certresolver=bunny"
      - "traefik.http.routers.emby.service=emby"
      - "traefik.http.services.emby.loadbalancer.server.port=8096"
networks:
  traefik:
    name: network_traefik_external
    external: true

 

my traefik.yml:

api:
  dashboard: true # Optional can be disabled
  insecure: true # Optional can be disabled
  debug: true # Optional can be Enabled if needed for troubleshooting 
entryPoints:
  web:
    address: ":80"
  # Optional if you want to redirect all HTTP to HTTPS
    http:
      redirections:
        entryPoint:
          to: websecure
          scheme: https
  websecure:
    address: ":443"
providers:
  docker:
    endpoint: "unix:///var/run/docker.sock"
    exposedByDefault: false
    network: proxy # Optional; Only use the "proxy" Docker network, even if containers are on multiple networks.
certificatesResolvers:
  bunny:
    acme:
      email: mail@mydomain.com
      storage: /certs/acme.json
      caServer: https://acme-v02.api.letsencrypt.org/directory # prod (default)
      dnsChallenge:
        provider: bunny
        delayBeforeCheck: 90

What could be going on?
Emby version: 4.8.10.0

[Luke 42077]

Quote

when trying to edit a user the settings are not loaded and the loading spinner keeps present and spinning.

Hi ,can you please show a screenshot and attach the emby server log from when this happened?

How to Report a Problem

Thanks.