Emailed billingsupport@emby.media multiple times regarding key

[reversemap 0]

billingsupport@emby.media are ignoring my request for help. No response after weeks of multiple request to provide premium key after purchased.

No reponse no nothing. Not impressed.

 

[Abobader 3464]

Hello reversemap,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Clackdor 109]

If you haven't done so already try checking your spam folder for the delivered key or any responses from support. My experience has always been that keys are delivered fairly quickly and response from support never took more than a couple of days maximum.

[Luke 42079]

HI, yes this email inbox is managed by a human and every inquiry gets a response.