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Roku app closing when changing movie version


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Posted

I have several movies with multiple versions (Extended, directors cut, Theatrical, etc). The Roku app is closing out when I change versions on one of them. I haven't found any other movies that also cause this problem yet. I've noticed this on two Roku devices, one is a Roku stick, the other is a Roku TV.

I can switch between versions in the servers web interface and play them just fine. I'm only seeing this on the Roku app since the recent updates.

Server log is attached.

embyserver.txt

Posted

Quick update here, I disabled transcoding and I am able to switch versions now. For clarity, the Roku app was closing before I could attempt to play the movie. Once I switched versions it would close right away.

It seems to be working now on both devices. I restarted the server and the Roku stick as well as TV multiple times before disabling transcoding which did not fix the issue.

Hopefully the logs prove useful.

Posted

Hi, we’ll take a look at it. Thanks for reporting.

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