Live TV doesn't work

[clessy 12]

Hello,

I'm trying to set up live TV using Emby 4.8.10.0.

To do this, I've configured an M3U list in Settings => Live TV, which is located on the Synology in a subfolder of my SHARE folder. After starting "Live TV" via the main menu, all available channels are displayed. When I start a stream, I get the following error message: "Playback error. An error occurred while processing the request. Please try again later."

What am I doing wrong?

I am running a DS1821+ with DSM 7.2.2

Thanks + regards

[horstepipe 422]

First step:

make sure that the urls in your m3u work e.g. with VLC.

 

Edited November 30, 2024 by horstepipe

[clessy 12]

@horstepipeThanks for the tip.

Yes, the playlist works in VLC.
I can also switch between the individual channels.

I'll upload the list. Maybe that will help with the problem analysis.

Liste_DE.m3u

[Luke 42077]

@clessy

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[horstepipe 422]

these streams work here (having the same) but I'm using xteve in between

 

[clessy 12]

12 hours ago, Luke said:

@clessy

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

Hi Luke, here is my report:

 

What did I do?

I started Live TV both directly on the server and in the Android TV app.

Then I wanted to start the stream for the channel "Das Erste HD". After about 10 seconds, the following error messages appeared.

Error message on Android TV: Unable to tune to channel at this time

Error message on Microsoft Edge:  Playback error: An error occurred while processing the request. Please try again later

 

Unfortunately, I was unable to generate a log on Android TV. I activated the debug settings and reproduced the error. I was unable to find the tile described for sending the log.

 

Here are the times of the tests and the apps used:

11:06    on Android TV 2.1.21g  server Version 4.8.10.0

11:18    on Android TV 2.1.21g  server Version 4.8.10.0

11:10    on Server directly 4.8.10.0        Microsoft Edge 131.0.2903.70 (x64)

 

I had already tested with several other channels beforehand. Unfortunately, the result was the same.

To test outside of Emby, I used VLC. Playback worked.

 

I am attaching the server log and screenshots.

 

I hope this information is sufficient for troubleshooting.

 

Thanks.

embyserver (4).txt

[clessy 12]

@Luke Hi Luke, I forgot to mention that I did the tests with the user EMBY. Thanks.

[Luke 42077]

@clessythis could be your issue:

[clessy 12]

1 hour ago, Luke said:

@clessythis could be your issue:

Thanks Luke. That's it.