Of 2 subfolders with the same name, only one appears in media players

[Maximum_G 0]

I've tried a few media players on iOS, such as VidHub and Infuse Pro. They all have the same issue. 

The folder structure of the problematic library is as follows:

.../Game Recordings/PC/Grand Theft Auto 5
.../Game Recordings/PS4/Grand Theft Auto 5

Both subfolders appear on the Emby web client. But in media players, only the second one appears in the folder view. However, the videos in the first subfolder appear in the "Latest Game Recordings" group in the home screen of the media players.

[Abobader 3464]

Hello Maximum_G,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42079]

HI, what media player do you mean?

[Maximum_G 0]

10 hours ago, Luke said:

HI, what media player do you mean?

iOS/Apple TV apps such as VidHub and Infuse Pro.

[Luke 42079]

19 hours ago, Maximum_G said:

iOS/Apple TV apps such as VidHub and Infuse Pro.

How do they connect to your Emby Server?

[Maximum_G 0]

1 hour ago, Luke said:

How do they connect to your Emby Server?

They connect using the HTTP protocol. I was asked to provide a server address, a username, and a password.

[Luke 42079]

OK then I think you will need to seek support from these apps. They will need to look what their requests are doing and compare them to our apps, as well as possibly contact us for developer help if needed. Thanks.