Key Invalid or Missing

[HUNTUN 0]

Hi

My server says my keys is invalid or missing.

I tried the following steps but it didn't work。Key Invalid or Missing | Emby Documentation

In DevTools I found the following request prompt 401

Response to Device Not Registered。

How to register my key？

[Abobader 3464]

Hello HUNTUN,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[ebr 16184]

Hi.  You installed the key in your server dashboard as indicated?

How is the Emby Premiere Key Delivered to Me?

If so, please provide the server log from when you did that.

[HUNTUN 0]

yes, I installed the key in dashboard, it reminds me the keys is invalid or missing.

here is my server logs

Thanks

embyserver.txt

[ebr 16184]

I don't show a key on the email you have on this account.  Be sure you have entered it correctly.  If you still have issues, please send an email to billingsupport@emby.media and they can help you.

Thanks!