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Series Card Houses an Entire Folder of Media that does not Belong


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keithwalker80
Posted

Hello:

 

I am having an issue with a series card housing an entire folder of media that does not belong to the show.  I will include screenshots to assist.  I have tried rescanning the metadata, creating a new folder and moving the media to it, rebuilding the library DB based on the corrupt DB troubleshooting, uninstalling the server and reinstalling it.  Can someone please direct me on how to fix this issue?  The screenshots are of the card in question, the file path it shows when I click on "Edit Metadata", the different series that show within the series card and the file path of that specific show as to where it actually lives.  Any assistance will be greatly appreciated.

2024-11-19 00_17_52-Radarr-VM - Remote Desktop Connection Manager - Sysinternals_ www.sysinternals.c.png

2024-11-19 00_18_48-Radarr-VM - Remote Desktop Connection Manager - Sysinternals_ www.sysinternals.c.png

2024-11-19 00_19_22-Radarr-VM - Remote Desktop Connection Manager - Sysinternals_ www.sysinternals.c.png

2024-11-19 00_20_22-Radarr-VM - Remote Desktop Connection Manager - Sysinternals_ www.sysinternals.c.png

2024-11-19 00_20_45-Radarr-VM - Remote Desktop Connection Manager - Sysinternals_ www.sysinternals.c.png

pwhodges
Posted

When setting up your TV library, did you just specify the E:\TV path, or did you add the E:\TV\#AB, C:\TV\CDE etc paths separately?

Paul

keithwalker80
Posted

Hi Paul.  They are each done separately.  This is the only card this is happening to.  That is why I am so confused as to what is happening and how to fix it.

Posted
8 hours ago, keithwalker80 said:

Hi Paul.  They are each done separately.  This is the only card this is happening to.  That is why I am so confused as to what is happening and how to fix it.

Hi, one of the series probably has a name that makes it hard to discern from a season folder. What he suggested should definitely resolve it.

keithwalker80
Posted

Hi Luke.  I am not sure I understand.  There was no suggestion that I took from the post from Paul.  I only took it as a question as to how I have it set up.  I have included the folder trees below.  I am not sure how this could confuse the system.  Downton Abbey is not even listed in these trees.  How could the Downton Abbey series card house all the shows from the "#AB" folder?  

 

 


PS E:\> dir \tv


    Directory: E:\tv


Mode                 LastWriteTime         Length Name
----                 -------------         ------ ----
d-----        11/19/2024     01:20                #AB
d-----        11/17/2024     21:06                CDE
d-----        10/17/2024     23:33                FGH
d-----        06/13/2024     23:24                IJK
d-----        11/10/2024     21:42                LMN
d-----        10/07/2024     19:23                OPQ
d-----        10/20/2024     10:14                RST
d-----        09/18/2024     22:43                UVW
d-----        06/14/2024     13:10                XYZ

 

dir \tv\#AB


    Directory: E:\tv\#AB


Mode                 LastWriteTime         Length Name
----                 -------------         ------ ----
d-----        11/19/2024     00:36                13 Reasons Why
d-----        11/19/2024     00:42                1883
d-----        11/19/2024     00:42                1923
d-----        11/19/2024     00:43                1944
d-----        11/19/2024     00:43                2024
d-----        11/19/2024     00:41                24
d-----        11/19/2024     00:41                24 Legacy
d-----        11/19/2024     00:33                3 Body Problem
d-----        11/19/2024     00:33                3 Percent
d-----        11/19/2024     00:34                9-1-1
d-----        11/19/2024     01:34                9-1-1 Lone Star
d-----        11/19/2024     00:43                90210
d-----        11/19/2024     00:43                A League of Their Own (2022)
d-----        11/19/2024     00:44                A Million Little Things
d-----        11/19/2024     01:04                A-Team
d-----        11/20/2024     02:46                Accused (US)
d-----        11/19/2024     00:44                Agatha
d-----        11/19/2024     00:45                Agents of Shield
d-----        11/19/2024     00:49                Ahsoka
d-----        11/19/2024     00:49                Airwolf
d-----        11/19/2024     00:50                Alert - Missing Persons Unit
d-----        11/19/2024     00:52                All American
d-----        11/19/2024     00:52                All American - Homecoming
d-----        11/19/2024     00:53                Almost Human
d-----        11/19/2024     00:53                Altered Carbon
d-----        11/19/2024     00:53                American Born Chinese
d-----        11/19/2024     00:54                American Crime Story
d-----        11/19/2024     00:55                American Gods
d-----        11/19/2024     01:01                American Horror Story
d-----        11/19/2024     01:02                Andor
d-----        11/19/2024     01:02                Around the World in 80 Days (2021)
d-----        11/19/2024     01:03                Arrow
d-----        11/19/2024     01:03                Art of the Surge
d-----        11/19/2024     01:04                Avatar - The Last Airbender (2022)
d-----        11/19/2024     01:04                Avenue 5
d-----        11/19/2024     01:04                Band of Brothers
d-----        11/19/2024     01:05                Barbarians (2020)
d-----        11/19/2024     01:05                Batman
d-----        11/19/2024     01:06                Battlestar Galactica (2004)
d-----        11/19/2024     01:07                Batwoman
d-----        11/19/2024     01:07                Believe
d-----        11/19/2024     01:07                Betrayal - The Perfect Husband
d-----        11/19/2024     01:09                Beverly Hills 90210
d-----        11/19/2024     01:09                Big Sky (2020)
d-----        11/19/2024     01:09                Bionic Woman (2007)
d-----        11/19/2024     01:10                Black  Sails
d-----        11/19/2024     01:10                Black Lightning
d-----        11/19/2024     01:11                Black Mirror
d-----        11/19/2024     01:11                Blindspot
d-----        11/19/2024     01:12                Bones
d-----        11/19/2024     01:12                Bookie
d-----        11/19/2024     01:12                Brave New World (2020)
d-----        11/19/2024     01:13                Breaking Bad
d-----        11/19/2024     13:51                Brilliant Minds
d-----        11/19/2024     01:15                Brooklyn Nine-Nine
d-----        11/19/2024     01:16                BTK - Confession of a Serial Killer
d-----        11/19/2024     01:16                Burn Notice
d-----        11/19/2024     01:16                The Acolyte
d-----        11/19/2024     01:17                The Baby
d-----        11/19/2024     01:17                The Bear
d-----        11/19/2024     01:18                The Big Bang Theory
d-----        11/19/2024     01:20                The Blacklist
d-----        11/19/2024     01:20                The Book of Boba Fett
d-----        11/19/2024     01:21                The Boys

 

 

pwhodges
Posted

Perhaps also show us the folder tree which does contain Downton Abbey, as that's the one going wrong!  Also the folder and file names within the Downton Abbey subfolder.

Paul

Posted

Hi.  Please show us the exact paths you setup for the TV library as well (screen shot the library setup).

I'm wondering if the '#' sign might be throwing the system for a loop.

Happy2Play
Posted

May need to add Series Year to every folder also but as mentioned the entire folder tree is needed as there are dozens of topics where Emby goes rogue making wrong folder level a Series/Show in a NESTED environment.

So folder structure and even naming schemes can cause issues here.  Use to be all the shows with numbers in their names.

But unfortunately, you may have to systematically add 5-10 titles to the folder at a time to see what ones actually break the nested folder.

Posted

I always use this naming.

Folder : Andromeda (2000) [TvdbId=77544]

This will tell Emby what show it is, and take away Embys guess work.

  • Like 1
keithwalker80
Posted

Here are the folder trees requested.  First is the one where Downton Abbey lives.  Second is the Downton Abbey folder tree.  Something to note is that all of the shows that are showing in the Downton Abbey card are also listed individually in Emby as they should be with no issues.

 

 

PS E:\> dir \tv\CDE


    Directory: E:\tv\CDE


Mode                 LastWriteTime         Length Name
----                 -------------         ------ ----
d-----        08/20/2024     00:10                A Discovery of Witches
d-----        05/31/2024     05:18                Carnival Row
d-----        06/12/2024     01:06                Casey Anthony - Where The Truth Lies
d-----        05/31/2024     05:43                Castle
d-----        09/30/2024     12:31                Charmed (2018)
d-----        11/20/2024     23:26                Chicago Fire
d-----        05/31/2024     06:23                Chicago Justice
d-----        11/20/2024     23:23                Chicago Med
d-----        11/20/2024     23:27                Chicago PD
d-----        06/12/2024     01:08                Citadel
d-----        05/31/2024     07:08                Cloak and Dagger
d-----        11/15/2024     12:50                Cobra Kai
d-----        10/27/2024     22:51                Constantine
d-----        09/10/2024     00:42                Continuum
d-----        05/28/2024     23:12                Cowboy Bebop (2021)
d-----        08/01/2024     01:27                Criminal Minds
d-----        05/31/2024     08:15                Criminal Minds Beyond Borders
d-----        05/31/2024     08:28                Crossing Lines
d-----        05/31/2024     11:31                CSI- Crime Scene Investigation
d-----        05/31/2024     11:45                CSI- Cyber
d-----        05/31/2024     14:36                CSI- Miami
d-----        05/31/2024     16:36                CSI- NY
d-----        06/12/2024     01:17                CSI- Vegas
d-----        05/31/2024     16:41                Cursed (2020)
d-----        11/05/2024     22:40                Daredevil - Born Again
d-----        05/31/2024     16:45                Dark Matter
d-----        05/31/2024     16:46                Dark Web
d-----        06/12/2024     00:04                DC's Legends of Tomorrow
d-----        05/31/2024     03:07                Dead to Me
d-----        08/27/2024     22:21                Death and Other Details
d-----        05/31/2024     03:08                Debris
d-----        05/31/2024     03:14                Demons and Saviors
d-----        05/31/2024     03:21                Designated Survivor
d-----        06/12/2024     01:19                Dexter- New Blood
d-----        06/12/2024     01:22                DMZ
d-----        11/21/2024     23:52                Doctor Odyssey
d-----        06/12/2024     00:37                Doom Patrol
d-----        06/12/2024     01:27                Down Home Fab
d-----        11/16/2024     00:55                Downton Abbey
d-----        05/28/2024     23:27                Dr. Death
d-----        11/17/2024     21:06                Dune - Prophecy
d-----        06/12/2024     01:30                Dune - The Sisterhood
d-----        05/31/2024     03:35                East New York
d-----        06/12/2024     01:30                Echo
d-----        05/31/2024     03:58                Elementary
d-----        05/31/2024     04:48                Empire (2015)
d-----        07/15/2024     11:58                Euphoria (US)
d-----        08/23/2024     00:47                Evil
d-----        06/08/2024     01:10                The Capture
d-----        06/12/2024     01:38                The Cleaning Lady (US)
d-----        07/21/2024     11:00                The Company You Keep
d-----        06/12/2024     00:34                The Conners
d-----        06/12/2024     01:43                The Continental
d-----        11/21/2024     03:25                The Day of the Jackal
d-----        06/12/2024     01:48                The Endgame
d-----        11/18/2024     02:40                The Equalizer (2021)
d-----        06/09/2024     18:02                The Expanse

 

 

 

PS E:\> dir \tv\CDE\"Downton Abbey"


    Directory: E:\tv\CDE\Downton Abbey


Mode                 LastWriteTime         Length Name
----                 -------------         ------ ----
d-----        11/15/2024     02:08                Season 1
d-----        11/15/2024     02:08                Season 2
d-----        11/15/2024     02:08                Season 3
d-----        11/15/2024     02:04                Season 4
d-----        11/15/2024     02:07                Season 5
d-----        11/20/2024     05:01                Season 6
-a----        11/13/2024     11:07          19973 banner.jpg
-a----        11/13/2024     11:07          34702 clearlogo.png
-a----        11/13/2024     11:07         457252 fanart.jpg
-a----        11/13/2024     11:07         102198 poster.jpg
-a----        11/13/2024     11:15         939478 season-specials-poster.jpg
-a----        11/13/2024     11:15          40171 season01-banner.jpg
-a----        11/13/2024     11:15         598996 season01-poster.jpg
-a----        11/13/2024     11:15          39134 season02-banner.jpg
-a----        11/13/2024     11:15         624568 season02-poster.jpg
-a----        11/13/2024     11:15          33622 season03-banner.jpg
-a----        11/13/2024     11:15         598715 season03-poster.jpg
-a----        11/13/2024     11:15          21978 season04-banner.jpg
-a----        11/13/2024     11:15         727540 season04-poster.jpg
-a----        11/13/2024     11:15          23252 season05-banner.jpg
-a----        11/13/2024     11:15         769547 season05-poster.jpg
-a----        11/13/2024     11:15         748729 season06-poster.jpg
-a----        11/15/2024     02:07           5120 Thumbs.db
-a----        11/16/2024     00:55           6704 tvshow.nfo

keithwalker80
Posted

Here is the root file/paths when acquiring the series as well.

 

 

image.png.7867512943af234ffd9a77bc7090c838.png

pwhodges
Posted

And an example of the actual file names?

Paul

Posted
On 11/21/2024 at 9:36 AM, ebr said:

Hi.  Please show us the exact paths you setup for the TV library as well (screen shot the library setup)

 

keithwalker80
Posted

@ebrHere is the screenshot of the library setup in Emby as requested.

 

@pwhodgesWhich file names are you looking for?

 

 

 

image.thumb.png.290165392a5e36218b6f3fe342252a2e.png

GrimReaper
Posted
3 hours ago, keithwalker80 said:

Here is the screenshot of the library setup in Emby as requested.

You should remove root 

\\10.0.0.7\EmbyMedia\TV

from library folders as that one is likely breaking your setup. 

  • Like 1
pwhodges
Posted

@GrimReaper But will removing it be enough?  Doesn't the database sometimes retain issues caused by that problem even when the cause is removed?

@keithwalker80How about some Downton Abbey files, as that's where the problem seems to be.

Paul

GrimReaper
Posted
9 minutes ago, pwhodges said:

GrimReaper But will removing it be enough?  Doesn't the database sometimes retain issues caused by that problem even when the cause is removed?

There certainly were issues in such/similar scenarios, sometimes requiring complete database rebuilt, though it should've been addressed in 4.8.9.0 as I understood it:

Spoiler
  • Fix database error when removing libraries with overlapping paths with other libraries

Since this is a single library in question, I doubt anyone can give exact answer but I reckon there's a considerable chance system will sort itself out (though that setup, adding both root folder and nested folders to the same library should not have had happened in the first place). 

Posted
5 hours ago, GrimReaper said:

You should remove root 

\\10.0.0.7\EmbyMedia\TV

from library folders as that one is likely breaking your setup. 

Yep, that's the answer.  You have basically defined everything twice.  You pointed the library to a parent folder AND all its children.

Posted
11 hours ago, GrimReaper said:

You should remove root 

\\10.0.0.7\EmbyMedia\TV

from library folders as that one is likely breaking your setup. 

@keithwalker80please let us know if this helps. Thanks.

keithwalker80
Posted

@GrimReaper

@ebr

This actually removed almost all of the shows that were in the TV library.  Being that it is the parent folder, maybe the child files should be removed?  I have added the parent file back and I am waiting for the library to rebuild.  I will remove the child folders one at a time if the library rebuild does not solve the issue.

keithwalker80
Posted

Also, I have the same setup for all of my other libraries and I do not have this issue at all.  I have not had this kind of issue since I started using Emby.  I am not sure why it would only affect 1 library and point it to one show.

GrimReaper
Posted (edited)
1 hour ago, keithwalker80 said:

This actually removed almost all of the shows that were in the TV library.  Being that it is the parent folder, maybe the child files should be removed?

That was the intention, remove parent folder and leave children folders only; you probably should've waited for scan to finish as in complex folder structure it is recommended to add subfolders as library paths instead of root folder:

Quote

Complex Folder Structure

In more complex situations where your top-level directory is further sub-divided before the show folders, the recommended option is to create a TV media folder and add the sub-folder locations instead of the top level folder.

For example:

 \TV
     \A-M
       \Glee (2009)
          \Season 1
             Glee S01E01.mp4
     \N-Z
       \Seinfeld (1989)
          \Season 1
             Seinfeld S01E01.mp4

In the above example, the recommended setup is to create a TV media folder, and then add the A-M and N-Z library paths.

https://emby.media/support/articles/TV-Naming.html#complex-folder-structure

1 hour ago, keithwalker80 said:

I have added the parent file back and I am waiting for the library to rebuild.

 

1 hour ago, keithwalker80 said:

I have the same setup for all of my other libraries and I do not have this issue at all.

That is simply incorrect setup, as said above: select either parent folder without children folders - or only children folders without parent folder (with latter always being more advisable). 

Edited by GrimReaper
keithwalker80
Posted

I am giving that a try now.  I will let all know if the issue resolves.  The rebuild will take some time as you might think.

Posted

Let us know how you get on. Thanks.

keithwalker80
Posted

Sorry it took me so long to reply. None of what was suggested worked at all. What finally did work was me completely deleting the existing "TV Shows" library and recreating it from the ground up. Now I no longer have the issue. Thanks to all who attempted to assist.

  • Thanks 2

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