Lost connection to library

[robertkrak 1]

I had Emby running for some time (2/3 years?) after moving from Plex but recently (2 weeks ago?) I lost access and I coundn't get it working again:(

I run emby server on my nvidia shield, I had old version and was happy with it (if it runs..) but after I lost my connection I upgraded it to the most recent 4.8.10.0 but problem probably is in something different.

I had all my media (movies, series, photos etc) on old Zyxel NSA320S, it has two hard drives and all media are on one of them.

I have access to my media as network drive and total commander list it as \\NSA320S\video, i can upload, play etc all files in directories

I see my nas in windows file explorer in Network as NSA320, the same I can access everything

In the web browser I can access my nvidia emby server, i see all my movies/series collections but when i try to play anything (the same on my tv using nvidia user app) nothing happen, the same then i try to  i to scan library files.

I added my media to as libraries - smb://nsa320s/... long time ago ( i dont really remember how i did this) and all worked until recently.

When I try to add new library and then have option "select path" i see a lot of catalogues (/apex/..) i guess its my nvidia emby server, last option is a "Network" then i select this i see 3 ip addresses one ot them is my nas 192.168.1.41 but i can't select it etc

When i try to edit my old folders (smb..) or add new folder with this path (smb..) and press OK after some time i have prompt "Error Authentication Failed" 

thats my log when I guess I try to update/scan my library

"

2024-11-19 10:03:22.182 Debug TaskManager: Executing Scan media library

2024-11-19 10:03:27.261 Error App: Error in validateChildren for 7774 smb://nsa320s/video/Photos

*** Error Report ***

Version: 4.8.10.0

Command line: /data/app/~~E-q9mH74zcRUiqUTd6e1GA==/com.emby.embyserver-DOzNMtvNOWqhCBdysTb4tA==/base.apk

Operating system: Android 11 (REL) SDK:30 BuildId:RQ1A.210105.003 Incremental:7825230_3062.3935 Patch-Level: 2022-04-05

Framework: Mono 6.12.0 (2020-02/d9a6e8710b3) 4.0.50524.0

OS/Process: Arm64/Arm64

Runtime: mscorlib.dll

Processor count: 4

Data path: /storage/emulated/0/Android/data/com.emby.embyserver/files

Application path: /data/user/0/com.emby.embyserver

Fingerprint: NVIDIA/darcy/darcy:11/RQ1A.210105.003/7825230_3062.3935:user/release-keys

Model: SHIELD Android TV - NVIDIA/NVIDIA

Hardware: darcy/darcy/darcy/darcy

SupportedAbis: arm64-v8a, armeabi-v7a, armeabi

System.IO.IOException: System.IO.IOException: Authentication Failed.

at EzSmb.Transports.Connection..ctor (EzSmb.Paths.PathSet pathSet, EzSmb.Params.ParamSet paramSet) [0x000e5] in <1a34eb26be9c40c197fa65b633600cf2>:0

at EzSmb.Node.GetNode (System.String path, EzSmb.Params.ParamSet paramSet, System.Boolean isDirectory) [0x00006] in <1a34eb26be9c40c197fa65b633600cf2>:0

at Emby.Server.Implementations.IO.SmbFileSystem.GetNode (System.String path, MediaBrowser.Model.IO.FileSystemCredentials credentials, System.Boolean isDirectory) [0x00055] in <1a34eb26be9c40c197fa65b633600cf2>:0

at Emby.Server.Implementations.IO.SmbFileSystem.CreateSmbDirectoryForListFiles (System.String path, MediaBrowser.Model.IO.FileSystemCredentials credentials) [0x00011] in <1a34eb26be9c40c197fa65b633600cf2>:0

at Emby.Server.Implementations.IO.SmbFileSystem.GetFileSystemEntries (System.String path, System.Boolean recursive, MediaBrowser.Model.IO.FileSystemCredentials credentials) [0x00000] in <1a34eb26be9c40c197fa65b633600cf2>:0

at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries (System.String path, System.Boolean recursive, MediaBrowser.Model.IO.FileSystemCredentials credentials) [0x0000e] in <1a34eb26be9c40c197fa65b633600cf2>:0

at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntriesInternal (System.String path) [0x00000] in <60406d1ae6e34eedb4a56ad30259d086>:0

at System.Collections.Concurrent.ConcurrentDictionary`2[TKey,TValue].GetOrAdd (TKey key, System.Func`2[T,TResult] valueFactory) [0x00034] in <65ee9686e7104ac1bf9d2aea72d18981>:0

at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries (System.String path, System.Boolean clearCache) [0x00015] in <60406d1ae6e34eedb4a56ad30259d086>:0

at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries (System.String path) [0x00000] in <60406d1ae6e34eedb4a56ad30259d086>:0

at MediaBrowser.Controller.Entities.BaseItem.GetFileSystemChildren (MediaBrowser.Controller.Providers.IDirectoryService directoryService) [0x00007] in <60406d1ae6e34eedb4a56ad30259d086>:0

at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries (System.String path) [0x00000] in <60406d1ae6e34eedb4a56ad30259d086>:0

at MediaBrowser.Controller.Entities.BaseItem.GetFileSystemChildren (MediaBrowser.Controller.Providers.IDirectoryService directoryService) [0x00007] in <60406d1ae6e34eedb4a56ad30259d086>:0

at MediaBrowser.Controller.Entities.Folder.GetNonCachedChildren (MediaBrowser.Controller.Providers.IDirectoryService directoryService, MediaBrowser.Model.Configuration.LibraryOptions libraryOptions) [0x00005] in <60406d1ae6e34eedb4a56ad30259d086>:0

at MediaBrowser.Controller.Entities.BaseItem.ValidateChildrenInternal (System.IProgress`1[T] progress, System.Threading.CancellationToken cancellationToken, System.Boolean recursive, System.Boolean refreshChildMetadata, MediaBrowser.Controller.Entities.BaseItem[] collectionFolders, MediaBrowser.Model.Configuration.LibraryOptions libraryOptions, System.Collections.Generic.Dictionary`2[TKey,TValue] newItemIds, MediaBrowser.Controller.Providers.MetadataRefreshOptions refreshOptions, MediaBrowser.Controller.Providers.IDirectoryService directoryService) [0x000c0] in <60406d1ae6e34eedb4a56ad30259d086>:0

at Emby.Server.Implementations.Library.LibraryManager.ValidatePhysicalRoots (System.IProgress`1[T] progress, MediaBrowser.Controller.Providers.IDirectoryService directoryService, System.Threading.CancellationToken cancellationToken) [0x00165] in <1a34eb26be9c40c197fa65b633600cf2>:0

Source: mscorlib

TargetSite: Void Throw()

2024-11-19 10:03:32.321 Error App: Error in validateChildren for 46832 smb://nsa320s/video/Iza

"

I didnt change anything with my NAS etc (passwords,paths) it just stopped working

Any help?

thanks!

 

 

[Abobader 3464]

Hello robertkrak,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[robertkrak 1]

I can probably answer to my own problem now as i sorted it out (sort of). It seemed that i had to "mount" my NAS320 to nvidia shield in nvidia network options, after i did this all media catalogues appeared in library options (with slightly different path, without SMB in front) and I was able to scan them and play them from emby (I also removed old paths with smb as i saw all in double). I don't know how my NAS dismounted from nvidia, but i gladly have it working again....

[Luke 42079]

Thanks for following up!