error "notAcceptable"

[Bangouz 0]

Hello,

When I try to play an IPTV channel, I get the following error: notAcceptable.

Here are the Emby logs to help troubleshoot this issue. Thanks in advance for your help!

 

2024-11-13 02:10:10.930 Error Server: Error processing request
*** Error Report ***
Version: 4.8.10.0
Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
Operating system: Linux version 6.8.0-48-generic (buildd@lcy02-amd64-040) (x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0, GNU ld (GNU Binutils for Ubunt
Framework: .NET 6.0.31
OS/Process: x64/x64
Runtime: system/System.Private.CoreLib.dll
Processor count: 20
Data path: /config
Application path: /system
MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: NotAcceptable
at Emby.LiveTV.EmbyTV.GetChannelStreamWithDirectStreamProvider(BaseItem dbChannel, String providerChannelId, String streamId, List`1 currentLiveStreams, CancellationToken cancellationToken)
at Emby.LiveTV.LiveTvManager.GetChannelStream(String id, String mediaSourceId, List`1 currentLiveStreams, CancellationToken cancellationToken)
at Emby.Server.Implementations.Library.MediaSourceManager.OpenLiveStreamInternal2(LiveStreamRequest request, CancellationToken cancellationToken)
at Emby.Server.Implementations.Library.MediaSourceManager.OpenLiveStreamInternal2(LiveStreamRequest request, CancellationToken cancellationToken)
at Emby.Server.Implementations.Library.MediaSourceManager.OpenLiveStreamInternal(LiveStreamRequest request, CancellationToken cancellationToken)
at Emby.Server.Implementations.Library.MediaSourceManager.OpenLiveStream(LiveStreamRequest request, CancellationToken cancellationToken)
at Emby.Server.MediaEncoding.Api.MediaInfoService.OpenMediaSource(OpenMediaSource request, CancellationToken cancellationToken)
at Emby.Server.MediaEncoding.Api.MediaInfoService.GetPlaybackInfo(GetPostedPlaybackInfo request, Boolean allowMediaProbe, String newPlaySessionId, CancellationToken cancellationToken)
at Emby.Server.MediaEncoding.Api.MediaInfoService.Post(GetPostedPlaybackInfo request)
at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, IStreamHelper streamHelper, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
Source: Emby.Server.Implementations
TargetSite: Void MoveNext()

 

[sa2000 674]

The error means that Emby Server received a 406 http response codes to the request sent out

406 Not Acceptable
The requested resource is capable of generating only content not acceptable according to the Accept headers sent in the request. See Content negotiation.

You could enable server debug logging  and see details of the request that is being sent out and to which destination - this will be in the raw server logs (not the sanitized downloaded versions)

You could attach a full anonamized log file but you investigate the issue using the raw log file which would have the exact url 

These are some previous examples of reports of such error: here and another here

 

[Bangouz 0]

Thank you for your help! I found the solution in the topics you shared

 

[Luke 42077]

8 hours ago, Bangouz said:

Thank you for your help! I found the solution in the topics you shared

 

Hi, what was the solution?