Frustrating lack of decoding support

[LionBy 0]

I am running Emby on a small Arm server. Transcoding isn't really an option and I wish I could simply disable it.

It's becoming very frustrating to deal with Emby. H264 and AAC should work on my Roku device but I get "converting incompatible video level". I have no idea what that means and a search returned nothing.

It buffers for a long time, plays a couple of seconds and then starts over. I can never watch the video.

Here's the media info:

Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'video.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    encoder         : Lavf58.20.100
  Duration: 01:00:01.07, start: 0.016009, bitrate: 2890 kb/s
  Stream #0:0[0x1](und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 2752 kb/s, 60 fps, 60 tbr, 15360 tbn (default)
  Stream #0:1[0x2](eng): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 128 kb/s (default)

Any ideas on why it can't play this? H264 and AAC definitely work.

[Happy2Play 9780]

4 hours ago, LionBy said:

but I get "converting incompatible video level".

Would need to see complete log and media info for and example but sounds link and issue with the encoding profile level but not shown in the info provided.

[Luke 42077]

   @LionBy

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!