24 bit audio not playing in Emby app

[FunkyB 4]

Hi,

I just got Emby installed on my NAS today and the server seems to be working well, but I have an issue with the Android app on my phone. It won't play any 24 bit audio files. In a play queue, it just skips those tracks, and if I navigate to a track and try to play one I get a "Playback Error" (see screenshot). The files I've tested are all AIFF 441000 Hz, 24 bits per sample, PCM, lossless. I never realized I had so many 24 bit files until today. When my searches brought up other threads about problems with 24 bit files. I opened the files that weren't playing to check and lo and behold they are all 24 bit.

Note that they play fine through a web browser, even on my phone, so I guess that's what I'll be using for now, but if there's a fix for this that would be great. I don't want to transcode just because of this; I'd rather just use a web browser.

Emby server version 4.8.8.0 (running on Synology DSM 7.2.2 installed from the DSM Package Manager), Android app 3.4.20 on Pixel 7. No Emby logs files are on the phone.

[Luke 42077]

HI, we're looking into this. Thanks for reporting.

[FunkyB 4]

Thanks for the reply. Hope you can work it out.

[Guest]

Kinda wish I could play my decent quality AIFF files already, but guess ill have to wait

[Luke 42077]

Hi, we are looking into it. Thanks.

[FunkyB 4]

I've come across another reason it would be great to get higher bit files playing in the app. The workaround of using a web browser means high res audio gets transcoded down to AAC 384bps (according to Stats for Nerds and the Dashboard) because browsers don't support all the formats that Emby does, in particular AIFF regardless of the bit depth.

I have to keep my DJ music library in AIFF for compatibility with CDJs/XDJs (in the future maybe move to FLAC; MP3 is meh). AAC 384 is not bad, but I really want to play the files with no transcoding at all.

This is more of a general issue with accessing media libraries through a web browser, and shows why a dedicated client app would provide the best experience.