Video playback fails after circa 17 mins on all my films

[perrottGD 1]

I currently have all my films and music and pictures on my synology server. Music works fine. Pictures all good….but film playback does not.  Each film I try runs fine for 17 to 20 mins then freezes.   If I fast forward say ten mins then the screen reverts to 0:00 but won’t play. It’s almost as though something is filling up and when full the app stops??   
Through the envy app I can see the files…and have cross checked that all the video files are available to Emby

this may be a simple issue ….just wondered if anyone has seen this problem??

I have 900 films….that all work well on Kodi….but I can’t put Kodi into apple …..hence working with EmbY

 

gp

[Neminem 1518]

Dev's would need logs to help.

Log Files

[perrottGD 1]

Ok will get and share.  But even with this data I just want to eliminate user error!  ???

[Luke 42077]

@perrottGD

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[perrottGD 1]

Here are the log files as I have found them...does this help?

embyserver.txt embyserver-63863856000.txt embyserver-63863942400.txt ffmpeg-directstream-b2940f0e-aea9-4350-842f-8a5eb882826a_1.txt

[Luke 42077]

@perrottGDare you still seeing this occur?

[perrottGD 1]

Yes. The problem continues

[Carlo 4560]

You're limited on disk space. 
Playback starts and the transcoder is using disk space as it does its job.
At approximately 17 minutes of playback transcoding is halted as it runs out of storage space.  The amount of time it takes to run out of storage depends on the particular transcode.
Once it halts the transcode it deletes the temp files.  This would likely happen again for the next playback.

This is from your server log file.

Quote

2024-10-08 18:57:37.617 Info EncodingManager: Deleting segment /var/packages/EmbyServer/var/transcoding-temp/13067F/13067F_0.ts due to disk space.

 

[perrottGD 1]

Carlo..mny thx.  Makes sense.  So the question is how much space do you think I would need to add to avoid the problem???  Just a rough guess would be helpful.  
gp

[Carlo 4560]

Hard for me to answer that as I know nothing of your system, how much media you presently have and/or intend to add.

What NAS do you have?
What size drives do you have in each bay?
Are you using ext4 or Btrfs?
Which of the following do you presently have setup:
JBOD, RAID 5, RAID 6, SHR-1 or SHR-2

How many drive bays do you have open?
Do you only have volume1 or other volumes?
Do you have any SSD or NVMe drives in the NAS?

I myself use NVMe for Emby's Cache, meta-data, transcoder temp space and for recording.
I move finished recording from NVMe to HDD library when finished recording.
I do this because HDDs get slower and slower as the drive fills up.  It the worst when the drive is nearly full. If it has to read/write to a fragmented files system with a block available here and another block there the access time becomes even worse. If you're recording something like a football game, then start watching it 30 minutes later the head(s) on the drive(s) and all over the place reading something here, writing something there. If you're device can't play it back direct and it needs transcoding, you have another set of writes and reads taking place on top of that. Playback could get painful trying to skip commercials. With NVMe drives the reads & writes are still super-fast since there isn't a spinning platter and heads jumping around to read the disk.

Once we know exactly what you have, we can give you a few ideas on the best way to upgrade.

Carlo