Subtitle delay on Samsung Smart TV

[AP123 13]

Hey all,

 

Not sure if anyone has noticed or had this issue, but when playing some videos, primarily anime, with ASS sub files I notice there's a delay at the beginning of the video. For about the first 5-10 seconds the subs don't appear so I often miss the first few lines of dialogue. I have handbrake so if I take the video file and reformat it to mp4 and choose to burn in the subtitles it doesn't happen. strictly happens when running off of ASS sub file. Anyone know what I can do to help with this delay?

[Luke 42077]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[AP123 13]

3 hours ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

for some reason I don't have a log of what I watched today. not sure why, so not sure how to provide you with this info

[AP123 13]

3 hours ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

this is my most recent log from 5:17pm today, but the instance in my post happened at 11:36am today. I don't have a log from that time

embyserver.txt

[AP123 13]

Just circling back on this if possible. Thanks. 

[Luke 42077]

Hi, we’ll take a look at it. Thanks.