Resetear contraseña

[Patufet29 0]

Cuando intento resetear contraseña me sale este mensaje 

Sorry, there is a problem

You are not awaiting validation for a lost password request. Y no hay manera de que funcione. Alguien sabe que puede ser o solución. Gracias 

 

[ebr 16169]

Hi.  Exactly what password are you trying to reset?

You are logged in here so it doesn't appear you need to reset your Connect password and the message you indicate sounds like it is coming from this forum...