We're unable to connect to the selected server right now.

[TomerIsr 0]

Hello! I have a similar problem, I bought a subscription, the player worked both at home and through the android application outside the home. And then suddenly it stopped. I have a static address, both internal and external, but when I go to the connection, everything does not go under any address. Only on the local network. 

[Luke 42077]

Hi @TomerIsrwhat exactly happens when you try to connect?

[TomerIsr 0]

Hello. It does not allow you to enter the connection, I have premium. Everything worked for a couple of months. My address is static. Now, when I go into the connect, instead of going into my account, oh, as if on the cloud, It prompts you to enter the server address or go back to the connection. And so the circle closes, even when I enter the emby connect data

 

[ebr 16169]

Hi.  What happens if you connect directly to your server via the WAN address?

[Luke 42077]

@TomerIsr?

[nickysilver 16]

I updated today and all is fine on the Nvidia Shield. But my laptop can no longer access the server. (I have triple checked the address!)

When I try to open emby on my laptop (which of course is how I scan the library, etc.)  I get the following error message: (I have also tried chrome.) Had no problem prior to the update.

[nickysilver 16]

Is there any way to revert to the previous server?

Edited September 26, 2024 by nickysilver

[ebr 16169]

Hi.  Have you checked your firewall rules?  Often, updates will cause new rules to be created.

[Carlo 4560]

@nickysilver

Hi,

Based on a post in another thread this is resolved, correct?

Carlo