There is a very outrageous thing

[Ansell 4]

： 2024 年已经过半，我拥有 5 台设备、2 部手机、1 台 iPad 和 2 台电视，一台在客厅，一台在卧室，但这些只是我的设备。我的妻子也有一部手机和一台 iPad，包括我的家人和朋友，但你只限制我有 25 台设备，而且我没有在电脑上计算我在网络上登录的设备。有时我会去网吧或借用以下公共电脑来消磨我外出玩游戏的时间，但你只限制我有 25 台设备，我还没有数我的朋友和家人拥有的设备。我看到你说，根据你自己的经验，不会超过 25 人，这让我很生气。如果 Pelx 没有这个限制，我看到额外数量的设备实际上是按月收费的，这让我更生气。如果你最初可以给 100 台设备，然后给额外的永久购买限制，我可以理解这一点，因为我也用它来做家庭影音，不是为了盈利，但是在今天这个大家都拥有很多设备的时代，限制只使用 25 台设备是不是缺乏考虑？我愿意永久付款，但我不想按月订阅。当我买 Premiere 时，我并不在乎折扣，我以原价买了它，我以为是同时限制 25 台设备，但没想到当 25 台设备离线时它也算数。这对我来说太不可思议了。这个设计是为了防范谁呢？但我的家人和朋友无法体验到完整的体验。如果是这样的话，我认为 Plex 更适合我。我问了我的朋友，Plex 没有这样的限制。

[Luke 42077]

Hi, please email billingsupport@emby.media

Thanks!

[Luke 42077]

Regarding Plex, wouldn't you rather have a personal media server and not one that puts all of your information into the cloud?

[Ansell 4]

Do you not think this is an outrageous situation? Let me describe a scenario for you. Today, during the day, I use one of my phones to log into Emby to watch movies, or I use my office computer to access Emby during breaks while working. After work, I continue watching the unfinished movie on the TV in my living room. My wife uses her iPad in the kitchen to watch her shows. At night, before going to bed, we watch some TV shows in the bedroom. I think this is normal. I also give an account to my friends, my parents, and my wife's parents so they can also enjoy watching movies. How many devices is this? Why is there a limit on the number of devices? You know I am using a private server, using my own electricity, my own broadband, and my own film resources. I have also paid for Emby, so why am I still subject to device limits? If I were using Emby for profit, I would have more than 100 users, not to mention the number of devices. But I am not using it for profit; I am just trying to satisfy the happiness of myself, my family, and my friends. Why is there a limit of 25 devices? It is already 2024, and you can watch movies in cars now. There should be no device limit. You could create a commercial plan specifically for businesses without affecting us regular users. I have many friends and family members, and my household is quite large. The 25-device limit is indeed disappointing. With the monthly subscription device limit, I might as well have them use Netflix memberships.

[ebr 16169]

2 minutes ago, Ansell said:

Let me describe a scenario for you. Today, during the day, I use one of my phones to log into Emby to watch movies, or I use my office computer to access Emby during breaks while working. After work, I continue watching the unfinished movie on the TV in my living room. My wife uses her iPad in the kitchen to watch her shows. At night, before going to bed, we watch some TV shows in the bedroom.

Hi.  That scenario would use a maximum of 5 devices (depending on the platforms, apps and other factors).  So, that same scenario could play out in 5 different households and you'd still be fine.

The majority of our users never have an issue with the normal device limit.

[Ansell 4]

36 minutes ago, Luke said:

billingsupport@emby.media

 

I also forgot to describe the usage scenarios of my parents, my wife's parents, my friends, and their spouses. This does not include their use of office and personal computers, as well as my personal computer and my wife's personal computer. Additionally, I forgot to describe how I use my car's audio-visual system. I have a WeChat group where everyone is discussing this issue. After I asked today, they suggested I try Plex. All the newcomers recommended using Plex, not because Emby is bad, but because they find it a bit baffling. They don't understand why, even though I use my own server, my own hard drive, my own resources, my own broadband, my own electricity, my own TV, my own GPU for encoding and decoding, and I also pay you a usage fee, I still have to deal with device restrictions. This baffles all of us. It's already 2024, and I think it's normal for one person to own multiple devices. Plex does not restrict the number of user devices. However, we are willing to support Emby, which is why we paid for Emby. Our group also recommends good products. Besides Plex, they also recommend using Jellyfin, which is completely free. We all have alternative options. I believe relaxing these policies is a good choice, and keeping up with the times is also the way for a company to survive

[Ansell 4]

Let's break it down: My wife and I have a total of 9 devices, including 1 iPad, 3 phones, 2 televisions, 2 personal computers, and the computer we use for work. My father has two phones and switches between them depending on his mood. My mother has one phone and an iPad. In their house, there is a television in the dining room, one in the living room, and one in the bedroom. This brings the total number of devices among us to 16. My wife's parents each have a phone, and their house has a television in the living room and one in the bedroom, adding up to 20 devices. 

 

I believe it's not unreasonable for me to have 9 friends and my wife to have 9 friends (very close friends). I use resources that are entirely my own, including my internet bandwidth, video streaming services, electricity, hard drives, and GPU for encoding and decoding. Why am I being restricted? I want to understand who exactly is being guarded against with these limitations.

[ebr 16169]

6 minutes ago, Ansell said:

I believe it's not unreasonable for me to have 9 friends and my wife to have 9 friends

In that situation either those friends should install their own servers or you could subscribe to a larger limit.

14 minutes ago, Ansell said:

Plex does not restrict the number of user devices.

That is because their business model is designed around marketing to YOUR users and selling their information to other parties.  So, yes, they want you to have as many as you can...

7 minutes ago, Ansell said:

I want to understand who exactly is being guarded against with these limitations.

Our business and IP is being protected. Also we are making it much harder for people to run illegal streaming sites with our software which endangers us as a company and you as a user base if one of the app stores or other entities (none of which understand a personal media server - only streaming services) decide to try and shut us down.

[Ansell 4]

First of all, I am using it for personal purposes. If necessary, I can provide any proof you need. Secondly, I am willing to accept a lifetime service, but I cannot accept a monthly subscription. The monthly subscription fee can be used for services like Netflix or Apple membership because I use it with my family and friends and do not make any profit, so I don't have extra money to pay you. Thirdly, there is already a free Jellyfin, which is open source. I don't think there is a problem with such a setup because I am using it personally and it does not infringe on intellectual property rights. My country has very strict copyright protection laws, and the police can track me down through my internet connection. The type of website you described would need to have some profit to operate that way, but I am only using it personally. Can you loosen the conditions for me to meet the requirements of illegal websites? Another key point is that if there is no profit, then the cost of bandwidth and equipment cannot be well balanced, so it is more of a disadvantage than a benefit.

[Ansell 4]

我并不是英语母语国家 不知道我使用翻译软件能否向你们表达正确的意思 但是我作为用户还是觉得你们的限制过头了 这个时代设备多一些很正常 并且服务器在家里也并不会公开自己的服务每个月高昂的宽带费用并不适合自己搭建公开的服务器 关于你提到的让他们自己建立emby服务器这根本不现实 首先他们没有服务器他们并不会使用和部署更没有必要买一台昂贵的服务器来专门使用emby 第二他们也并不会付出高昂昂的费用来给自己找麻烦因为这些都得学习 第三是我们国家"腾讯视频"“爱奇艺”这些平台的付费非常便宜 并不需要emby 我也无法付出费用来订阅额外的设备 因为我也无无法向他们收取费用他们都是朋友和亲人

[Ansell 4]

9 hours ago, ebr said:

Our business and IP is being protected. Also we are making it much harder for people to run illegal streaming sites with our software which endangers us as a company and you as a user base if one of the app stores or other entities (none of which understand a personal media server - only streaming services) decide to try and shut us down

我还有一个疑问为什么一个密钥可以给多个服务器使用 我所买的程序都是一个密钥给一台服务器使用 严格一些的采用邮箱和密码+密钥才可以激活这不是很好的办法吗 也可以溯源

[ebr 16169]

7 hours ago, Ansell said:

I have another question: why can one key be used for multiple servers? All the programs I bought have one key for one server. Strictly, it can be activated by using email and password + key. Isn't this a good way? It can also trace the source.

in our experience that is too restrictive and quickly becomes problematic (someone upgrades their server, re-installs, has a summer house, etc.).  The days of locking a registration to a particular piece of hardware pretty much went out in the 90s...

[Ansell 4]

可以使用心跳验证啊 每隔一段时间发送一次报告