"Invalid user ID or Password" in Android TV App (Ugoos AM8 Pro)

[brookey 1]

Hey! 

Getting such error.  Using "Ugoos AM8 Pro" and installed the Android TV App on it.

Kinda strange, i cannot replicate such scenario with non atv app version. Same error message with both users (which is with/without password).

[ebr 16169]

Hi.  Are  you trying to connect with SSL?  Its possible the device doesn't trust your cert.

Can you press that "Send logs" button right after getting that message and then come here and tell me exactly what time you did that?

[brookey 1]

2 minutes ago, ebr said:

Hi.  Are  you trying to connect with SSL?  Its possible the device doesn't trust your cert.

Can you press that "Send logs" button right after getting that message and then come here and tell me exactly what time you did that?

Just ~ 20 seconds ago have done it (21:29)

UPD: Yes, SSL, but i'm using docker setup + traefik which takes care about SSL certs.

Edited September 19, 2024 by brookey

[ebr 16169]

Hi.  Are you sure you don't have something in the proxy or other security software blocking that TV?

[brookey 1]

3 minutes ago, ebr said:

Hi.  Are you sure you don't have something in the proxy or other security software blocking that TV?

Yep, there is no proxy or something for the Emby instance. As mentioned, I was able to log in without any issue for the non-ATV Emby version.

[ebr 16169]

6 minutes ago, brookey said:

I was able to log in without any issue for the non-ATV Emby version.

Okay, then you can just use that one?

[brookey 1]

Just now, ebr said:

Okay, then you can just use that one?

Yes, but the ATV version is quite better

[Luke 42077]

7 minutes ago, brookey said:

Yes, but the ATV version is quite better

Hi, what do you think is better about it?

[brookey 1]

12 hours ago, Luke said:

Hi, what do you think is better about it?

It's just personal preference. Feels smoother and no black blick after you stop playing media.