Jump to content

Full Movie Libraries all show no content


Recommended Posts

Posted (edited)

One of my servers shows my icons for Libraries, but all of the contents are suddenly empty.

"Scan Library Files" doesn't update anything.

The screenshot below shows three paths, the first two are original and contain content, yet none of the content is showing in the Library.

When I added the third path (identical to the 2nd path), it found and added the single movie in that folder.

Running 4.8.8.0

I wouldn't know what pertinent logs to send, given this behavior.

(Please move this issue to Linux server -- unless there's a way for me to do it)

library paths.png

Edited by gogginguy
Happy2Play
Posted

Probably need to see the server log.

Not sure if adding same path will do more harm than good though.

Assuming there are no errors in the log usually only happens on new libraries but may need to toggle Access and Parental controls on that specific user.  And maybe all users if more than one is affected.

GrimReaper
Posted
7 minutes ago, gogginguy said:

Please move this issue to Linux server

*Done*

Posted
7 minutes ago, Happy2Play said:

Probably need to see the server log.

Not sure if adding same path will do more harm than good though.

Assuming there are no errors in the log usually only happens on new libraries but may need to toggle Access and Parental controls on that specific user.  And maybe all users if more than one is affected.

The duplicate is a temporary debug technique. 

I added a movie to the first path -- "Scan" didn't find it.  I added it to the second (duplicated) path and it was found.

Happy2Play
Posted

Minus something in your server log for the paths it is impossible to say. 

Happy2Play
Posted (edited)

Should not affect a normal scan but you need to fix iNotify.

The configured user limit (128) on the number of inotify instances has been reached, or the per-process limit on the number of open file descriptors has been reached.

Nothing stands out as it is quering provider for movies.

Spoiler

    Line  290: 2024-09-04 20:25:09.160 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-7
    Line  300: 2024-09-04 20:25:10.614 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-12
    Line  349: 2024-09-04 20:25:12.518 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-13
    Line  359: 2024-09-04 20:25:14.137 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-14
    Line  368: 2024-09-04 20:25:16.048 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-15
    Line  375: 2024-09-04 20:25:16.832 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-18
    Line  384: 2024-09-04 20:25:18.699 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-21
    Line  393: 2024-09-04 20:25:20.497 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-23
    Line  400: 2024-09-04 20:25:21.372 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-26
    Line  409: 2024-09-04 20:25:23.029 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-56
    Line  418: 2024-09-04 20:25:24.706 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-61
    Line  427: 2024-09-04 20:25:27.381 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-62
    Line  436: 2024-09-04 20:25:29.562 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-68
    Line  445: 2024-09-04 20:25:31.258 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-78
    Line  454: 2024-09-04 20:25:32.912 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-82
    Line  463: 2024-09-04 20:25:35.219 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-83
    Line  472: 2024-09-04 20:25:36.909 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-84
    Line  481: 2024-09-04 20:25:38.726 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-90
    Line  490: 2024-09-04 20:25:40.840 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-94
    Line  763: 2024-09-04 20:30:29.784 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t00
    Line  850: 2024-09-04 20:30:37.976 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t01
    Line  859: 2024-09-04 20:30:44.029 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t02
    Line  868: 2024-09-04 20:30:52.055 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t03
    Line  877: 2024-09-04 20:30:54.168 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t04
    Line  886: 2024-09-04 20:30:56.382 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t05
    Line  895: 2024-09-04 20:30:58.583 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t06
    Line  904: 2024-09-04 20:31:01.030 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t07
    Line 1006: 2024-09-04 20:33:01.635 Info TheMovieDb: MovieDbProvider: Finding id for item: BENNY LOVES YOU-A
    Line 1131: 2024-09-04 20:36:30.429 Info TheMovieDb: MovieDbProvider: Finding id for item: BENNY LOVES YOU-A
    Line 1253: 2024-09-04 20:37:49.890 Info TheMovieDb: MovieDbProvider: Finding id for item: BLOOD AND BLACK LACE
    Line 1318: 2024-09-04 20:37:56.546 Info TheMovieDb: MovieDbProvider: Finding id for item: RASHOMON
    Line 1376: 2024-09-04 20:38:01.875 Info TheMovieDb: MovieDbProvider: Finding id for item: THE CAT O NINE TAILS-A
    Line 1399: 2024-09-04 20:38:04.019 Info TheMovieDb: MovieDbProvider: Finding id for item: THE PRIZE
    Line 1408: 2024-09-04 20:38:04.822 Info TheMovieDb: MovieDbProvider: Finding id for item: THE PROFESSIONALS
    Line 1424: 2024-09-04 20:38:06.203 Info TheMovieDb: MovieDbProvider: Finding id for item: THE WOMAN IN WHITE
    Line 1449: 2024-09-04 20:38:08.383 Info TheMovieDb: MovieDbProvider: Finding id for item: THROUGH A GLASS DARKLY-A
    Line 1458: 2024-09-04 20:38:09.183 Info TheMovieDb: MovieDbProvider: Finding id for item: WHEELER DEALERS
    Line 1501: 2024-09-04 20:43:02.703 Info TheMovieDb: MovieDbProvider: Finding id for item: BENNY LOVES YOU-A
    Line 1669: 2024-09-04 21:04:01.703 Info TheMovieDb: MovieDbProvider: Finding id for item: TOY STORY-A

 

If libraries are not showing items then you will need to try toggling Access control and Parental controls on the user as some thing has happened to permission is my guess.

Have you tested with a different user?

Edited by Happy2Play
Posted (edited)
1 hour ago, Happy2Play said:

Should not affect a normal scan but you need to fix iNotify.

The configured user limit (128) on the number of inotify instances has been reached, or the per-process limit on the number of open file descriptors has been reached.

Nothing stands out as it is quering provider for movies.

  Reveal hidden contents

    Line  290: 2024-09-04 20:25:09.160 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-7
    Line  300: 2024-09-04 20:25:10.614 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-12
    Line  349: 2024-09-04 20:25:12.518 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-13
    Line  359: 2024-09-04 20:25:14.137 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-14
    Line  368: 2024-09-04 20:25:16.048 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-15
    Line  375: 2024-09-04 20:25:16.832 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-18
    Line  384: 2024-09-04 20:25:18.699 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-21
    Line  393: 2024-09-04 20:25:20.497 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-23
    Line  400: 2024-09-04 20:25:21.372 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-26
    Line  409: 2024-09-04 20:25:23.029 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-56
    Line  418: 2024-09-04 20:25:24.706 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-61
    Line  427: 2024-09-04 20:25:27.381 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-62
    Line  436: 2024-09-04 20:25:29.562 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-68
    Line  445: 2024-09-04 20:25:31.258 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-78
    Line  454: 2024-09-04 20:25:32.912 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-82
    Line  463: 2024-09-04 20:25:35.219 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-83
    Line  472: 2024-09-04 20:25:36.909 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-84
    Line  481: 2024-09-04 20:25:38.726 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-90
    Line  490: 2024-09-04 20:25:40.840 Info TheMovieDb: MovieDbProvider: Finding id for item: A Nightmare On Elm Street-94
    Line  763: 2024-09-04 20:30:29.784 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t00
    Line  850: 2024-09-04 20:30:37.976 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t01
    Line  859: 2024-09-04 20:30:44.029 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t02
    Line  868: 2024-09-04 20:30:52.055 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t03
    Line  877: 2024-09-04 20:30:54.168 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t04
    Line  886: 2024-09-04 20:30:56.382 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t05
    Line  895: 2024-09-04 20:30:58.583 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t06
    Line  904: 2024-09-04 20:31:01.030 Info TheMovieDb: MovieDbProvider: Finding id for item: Ferris Bueller's Day Off_t07
    Line 1006: 2024-09-04 20:33:01.635 Info TheMovieDb: MovieDbProvider: Finding id for item: BENNY LOVES YOU-A
    Line 1131: 2024-09-04 20:36:30.429 Info TheMovieDb: MovieDbProvider: Finding id for item: BENNY LOVES YOU-A
    Line 1253: 2024-09-04 20:37:49.890 Info TheMovieDb: MovieDbProvider: Finding id for item: BLOOD AND BLACK LACE
    Line 1318: 2024-09-04 20:37:56.546 Info TheMovieDb: MovieDbProvider: Finding id for item: RASHOMON
    Line 1376: 2024-09-04 20:38:01.875 Info TheMovieDb: MovieDbProvider: Finding id for item: THE CAT O NINE TAILS-A
    Line 1399: 2024-09-04 20:38:04.019 Info TheMovieDb: MovieDbProvider: Finding id for item: THE PRIZE
    Line 1408: 2024-09-04 20:38:04.822 Info TheMovieDb: MovieDbProvider: Finding id for item: THE PROFESSIONALS
    Line 1424: 2024-09-04 20:38:06.203 Info TheMovieDb: MovieDbProvider: Finding id for item: THE WOMAN IN WHITE
    Line 1449: 2024-09-04 20:38:08.383 Info TheMovieDb: MovieDbProvider: Finding id for item: THROUGH A GLASS DARKLY-A
    Line 1458: 2024-09-04 20:38:09.183 Info TheMovieDb: MovieDbProvider: Finding id for item: WHEELER DEALERS
    Line 1501: 2024-09-04 20:43:02.703 Info TheMovieDb: MovieDbProvider: Finding id for item: BENNY LOVES YOU-A
    Line 1669: 2024-09-04 21:04:01.703 Info TheMovieDb: MovieDbProvider: Finding id for item: TOY STORY-A

 

If libraries are not showing items then you will need to try toggling Access control and Parental controls on the user as some thing has happened to permission is my guess.

Have you tested with a different user?

Unfortunately, I'm the only user.

All the titles scanned in the list provided were added in an attempt to troubleshoot this problem.

Access is full permission.

No entries for "Block items..."

Edited by gogginguy
updated information to pass along
Happy2Play
Posted
1 minute ago, gogginguy said:

Unfortunately, I'm the only user.

All the titles scanned in the list provided were added in an attempt to troubleshoot this problem.
Question: If Access/Parental controls are the issue, why are newly added titles showing up?

Not sure as it could be something stuck/broken per those options as I have created new libraries to only have it show via library setup and no where else.  But yes you issues sound slightly different but suggest something broken in the database and the user.

 

Can you test creating a new test user?

Posted (edited)

New user has the same issue.  And why would the old/new user have permissions on some files and not all the files?  The test files were picked at random, so it wouldn't be any file attributes. 

1. The path/file locations haven't changed and are present.
2. Duplicate path/file locations deliver as expected.
3. It's not the user.
4. It's not the attributes on the files.
5. Parental/Access are full/appropriate.

Has anyone experienced this behavior after upgrading to 4.8.8.0 which happened 2 months ago, but I did not confirm that the titles were there anytime after the upgrade.  I might have, but I can't be sure.

Is there a setting which would force "Scan" to consider all paths and titles regardless of flags/state?

Edited by gogginguy
new question added
  • 1 month later...
Posted

First, no I haven't upgraded.  I did not find a graceful way to do this, so I had to cobble-together backup files from a month ago and do I restore and they all came back.

Then...

It happened again last week, and I had a restore again to get them back.  At first I thought this was due to librariy locations "sharing" with other servers and eliminated that practice, but with it happening again, I believe this wasn't the cause.

I'm guessing this is a somewhat acute occurrence.  I will be upgrading soon and see if that solves anything.  Is there reason to believe this is a version issue?

Posted
On 10/16/2024 at 9:56 AM, gogginguy said:

I will be upgrading soon and see if that solves anything.  Is there reason to believe this is a version issue?

@gogginguy

I think it will help rule things out.

Also can you please list out how many Emby libraries you've created, along with the folder paths that are added to each one? Thanks !

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...