Live TV won't play on Roku app

[crusemm 1]

I am brand new to Emby. I am running Emby in a docker container on Unraid. I have enabled hardware transcoding using an nvidia GPU. I have an IPtv stream and EPG configured. I am able to watch the stream on the web interface. when I log into the emby app on the roku, I can see the channels, select a channel to play, but after that it hangs and will not play any of the streams, just buffers. I can see it trying. it will display 33%, clear, then display 28%, clear, then nothing

ffmpeg-transcode-35699fd0-d54a-45d7-9688-4afcc7675063_1.txt embyserver.txt

[ebr 16169]

Hi.  It looks like ffmpeg is having a lot of trouble with this stream.  @softworkzany thoughts?

[crusemm 1]

Another piece of data. I have multiple roku devices. Some are Roku Ultras (not sure what year) that are connected with ethernet, and some are Roku TV's, TCL brand. The roku TV's are a mix of etehrnet connected and wifi. My original testing was on one of the roku ultra devices (ethernet connection). On at least one of the Roku TV's (ethernet connection) I was able to get the stream to work. I have not tested on any of the other TVs or roku devices.

Edited September 3, 2024 by crusemm

[softworkz 5066]

6 hours ago, ebr said:

Hi.  It looks like ffmpeg is having a lot of trouble with this stream.  @softworkzany thoughts?

The ffmpeg log is all fine. It's the server stopping ffmpeg shortly after it has produced the first transcoded data. 

[speechles 2055]

How many concurrent uses of that stream do you get? You might be hammering it with different devices too often and they think you are trying to be funny. They might purposely refuse to serve the stream depending on how many devices are streaming with your credentials. They are trying to protect their copyrights and resources possibly?

 

2024-09-02 17:06:55.337 Info Server: http/1.1 Response 206 to host3. Time: 2ms. GET http://host1:8096/emby/videos/4/hls/8912AE/8912AE_0.ts?PlaySessionId=e3af5b6eb6904bbf8e34ce2b17b5444f
2024-09-02 17:06:55.433 Info Server: http/1.1 DELETE http://host1:8096/emby/Videos/ActiveEncodings?DeviceId=9f35e137-a6ca-5b20-9593-515ef619b62c. Accept=*/*, Host=host6, User-Agent=Roku/DVP-13.1 (13.1.4.1512-46), Accept-Encoding=deflate, gzip, zstd, Content-Type=application/json, X-Emby-Client=Roku SG, X-Emby-Device-Id=9f35e137-a6ca-5b20-9593-515ef619b62c, X-Emby-Device-Name=Roku%20Ultra, X-Emby-Client-Version=4.1.26, X-Emby-Token=x_secret2_x
2024-09-02 17:06:55.433 Info App: ProcessRun 'StreamTranscode 776b1c': Stopping ffmpeg process with q command for /config/transcoding-temp/8912AE/8912AE_0.ts

Edited September 3, 2024 by speechles

[crusemm 1]

@speechlesI'm not sure what your saying, and I definitely don't see what you are trying to show me.  When I was trying to get the IPTV working with Plex/Threadfin I know there was some kind of ffmpeg adjustment I had to make. Do I need to do that here? and if so, what do I need to do?  I had to add the line :

-hide_banner -loglevel error -i [URL] -c:a libmp3lame -vcodec copy -f mpegts pipe:1

to the Threadfin setting :

Path to FFmpeg binary.

Do I need to do something like that here?

embyserver.txt ffmpeg-transcode-7e035b50-1ea3-41f3-acdd-73caa155c0bb_1.txt ffmpeg-transcode-35699fd0-d54a-45d7-9688-4afcc7675063_1.txt ffmpeg-directstream-958a189c-9e40-4126-abbb-8a41b5dd7e36_1.txt

[crusemm 1]

10 hours ago, crusemm said:

. On at least one of the Roku TV's (ethernet connection) I was able to get the stream to work.

This is no longer true. I attempted on that same device this evening and it did not work.

[crusemm 1]

New wrinkle, I tried adjusting the playback settings on the Roku ultra I started with. I can start the stream, it has the spinning circle with26% in the middle, and the server shows it as playing, but it never finishes loading. Also, on the Unraid dashboard, I can see that Emby is using the GPU for transcoding.

embyserver.txt ffmpeg-transcode-d200a709-26e8-403d-b464-ee9946b373f5_1.txt ffmpeg-transcode-4fd4eca5-1839-44dd-8123-8e10f847ffd1_1.txt ffmpeg-transcode-3eb12505-1e04-469e-8bdc-c9c9ae19440c_1.txt ffmpeg-transcode-2962c086-5d3a-4817-bfc5-a0a190dacc63_1.txt

[crusemm 1]

Anyone have any ideas? I'm about to throw in the towel here.

[crusemm 1]

I canget this to work on my PC, on my phone, and an onn google tv player. It doesn't work with any of the roku devices. I can get as far as the guide, but none of the streams play.

[ebr 16169]

13 hours ago, crusemm said:

I canget this to work on my PC, on my phone, and an onn google tv player

I suspect all of those are either direct playing or direct streaming.  The issue is occurring on the server with ffmpeg when trying to transcode.

Have you changed anything with the ffmpeg install or installed the diagnostics plugin and changed any settings there?

[crusemm 1]

10 hours ago, ebr said:

I suspect all of those are either direct playing or direct streaming.  The issue is occurring on the server with ffmpeg when trying to transcode.

Have you changed anything with the ffmpeg install or installed the diagnostics plugin and changed any settings there?

No, I didn't know that was an option. I will try that next

[ebr 16169]

13 hours ago, crusemm said:

No, I didn't know that was an option. I will try that next

There is nothing to try there.  I just wanted to make sure you hadn't made any such changes that could be causing problems.

[crusemm 1]

No, hadn't adjusted anything. currently I have no solution. I gave up on the Roku player and purchased a couple of android TV boxes from Walmart. that app works.

[Luke 42077]

Hi, we are looking into this. Thanks.