"No provider metadata" error

[diaz1510 154]

I'm now no longer getting any metadata for any shows in auto-organize.  Manually OR automatically.  I've got everything set properly.  This is for ALL media now.

 

[Luke 42077]

Hi there, let's look at an example:

How to Report a Problem

 

[diaz1510 154]

Hopefully these help

embyserver-63860659200.txt embyserver.txt

[diaz1510 154]

I also just realized...I can find no images when I go to ANY media to EDIT IMAGES.  It's almost like none of the metadata sources are "connected"

[Lessaj 467]

It looks like there's something wrong with your SMB cache and metadata directories, your logs are absolutely full of errors like this. Any reason you're running them on an SMB share instead of locally?

Quote

    System.IO.IOException: System.IO.IOException: The device is not ready. : '\\MediaServerPC\Emby Server\Cache\cache\tvdb\101501'

    System.IO.IOException: System.IO.IOException: The device is not ready. : '\\MediaServerPC\Emby Server\Cache\cache\temp\35929498374f4c8db8f236a91095a6a0'

    System.IO.IOException: System.IO.IOException: The device is not ready. : '\\MediaServerPC\Emby Server\Metadata Storage\metadata\library\cd\cda4dce30d139b30fb062c67fb67c08f\thumbnailcache'

 

Edited August 31, 2024 by Lessaj

[diaz1510 154]

Not sure what you mean. I thought they are local. Could you elaborate what I've done?

[Lessaj 467]

Per your log these are [some] of the configured paths, only your logs path is actually local, the rest (which are throwing errors) are an SMB path. Is this a separate NAS?

Quote

2024-08-30 21:59:55.128 Info App: Logs path: C:\Users\Admin\AppData\Roaming\MediaBrowser-Server\logs
2024-08-30 21:59:55.128 Info App: Cache path: \\MediaServerPC\Emby Server\Cache\cache
2024-08-30 21:59:55.128 Info App: Internal metadata path: \\MediaServerPC\Emby Server\Metadata Storage\metadata
2024-08-30 21:59:55.128 Info App: Transcoding temporary files path: \\MediaServerPC\Emby Server\transcoding-temp

[diaz1510 154]

No, I have a single server system setup with multiple hard drives, not on a NAS.  I haven't changed anything since I've been using emby back when it was still called MediaBrowser.  Been the same setup ever since.

[diaz1510 154]

Is all this related to why Emby can no longer organize any of my media?  It just started doing this yesterday. I changed nothing on my system nor did I update anything with Emby.

Edited August 31, 2024 by diaz1510

[Happy2Play 9780]

You applied custom paths for Emby Cache, Metadata, transcoding folders, per your log those paths appear to be unusable to Emby for that information.

\\MediaServerPC\Emby Server\

System.IO.IOException: The device is not ready

Is this share available?  But either way Emby is have issues using it.

Edited August 31, 2024 by Happy2Play

[diaz1510 154]

OK, I changed the cache and transcoding folders to reflect a local path....i'm missing where the metadata path setting is at, can you tell me where I change that at?...

Edited August 31, 2024 by diaz1510

[Lessaj 467]

Library -> Advanced.

[Happy2Play 9780]

4 minutes ago, diaz1510 said:

OK, I changed the cache and transcoding folders to reflect a local path....i'm missing where the metadata path setting is at...

Library-Advanced tab

[diaz1510 154]

Well, that solved everything!

Not really sure what changed since yesterday or why it wasn't working, but I'm glad it works now.  Thanks folks!

[diaz1510 154]

13 minutes ago, Happy2Play said:

Library-Advanced tab

Doh! How'd I miss that? LOL. Hidden in plain sight. Thanks.

Edited August 31, 2024 by diaz1510

[Happy2Play 9780]

Yes if the path exists you may need to copy all metadata back to default location or you may just as many errors as the info the server is looking for is no longer there and run the metadata folder scan task.  But your server log should be a good indicator for this.

[Luke 42077]

Hi, has this helped you resolve your issue?