Incorrect subtitle track names

[Derek_C 0]

I'm using Handbrake to convert some files and am trying to preserve the subtitles. Unfortunately, I can't seem to get the names I provide to show up in Emby. For example, for "Monty Python and the Holy Grail", ffprobe shows me this:

Stream #0:4[0x5](eng): Subtitle: dvd_subtitle (dvdsub) (mp4s / 0x7334706D), 720x480, 5 kb/s (default)
  Metadata:
    creation_time   : 2024-08-12T22:23:07.000000Z
    handler_name    : English
Stream #0:5[0x6](eng): Subtitle: dvd_subtitle (dvdsub) (mp4s / 0x7334706D), 720x480, 9 kb/s
  Metadata:
    creation_time   : 2024-08-12T22:23:07.000000Z
    handler_name    : Screenplay: Read as you watch!
Stream #0:6[0x7](eng): Subtitle: dvd_subtitle (dvdsub) (mp4s / 0x7334706D), 720x480, 5 kb/s
  Metadata:
    creation_time   : 2024-08-12T22:23:07.000000Z
    handler_name    : For people who do not lke the film (taken from “Henry IV Part II” by William Shakespeare
Stream #0:7[0xa](eng): Subtitle: mov_text (tx3g / 0x67337874), 798x72, 0 kb/s
   Metadata:
     creation_time   : 2024-08-12T22:23:07.000000Z
     handler_name    : Closed Captions
 

What I see is this:

I was expecting to see instead

  English
  Screenplay: Read as you watch!
  For people who do not lke the film (taken from “Henry IV Part II” by William Shakespeare
  Closed Captions

I realize that the problem might lie in the way I've used Handbrake – perhaps Emby doesn't understand the "handler_name" tag (although VLC and other apps seem to. handle it correctly). Or maybe there's something else I'm missing as I'm very new to Emby. Thanks for any pointers.

 

[Happy2Play 9780]

Does it show in Media Info?

  

1 hour ago, Derek_C said:

Emby doesn't understand the "handler_name" tag

Don't think this have ever come up before.  But dev would have to confirm if it is mapped to track title/name.

Edited August 21, 2024 by Happy2Play

[Luke 42077]

I've never heard of handler_name. Emby does not use that. What software populates that?

[Derek_C 0]

This is weird to me, too. I'm using Handbrake, which usually handles things correctly, but I don't know enough about this to know whether that's true in this case. I do know that VLC displays the "handler_name" correctly, so it must be part of some spec somewhere:

 

[Derek_C 0]

16 hours ago, Happy2Play said:

Does it show in Media Info?

 

It does not:

[Happy2Play 9780]

I tested it myself but Emby has never looked at that field.  Only Title/Name I believe.  There are so many different programs that write to different field so if anything it would be a feature request but don't know how common that field is used.  As I believe you are the first to bring it up.