Internal subtitles do not stay on the screen when paused.

[leandrogowes 0]

Internal subtitles do not stay on the screen when paused, external subtitles do not have this problem.

Sansung tv qn90b, application installed via pendrive as it is not available in my country.

I'm using emby server for android and it's not recognizing new files automatically, the option is activated, do I have to configure something?

 

[Abobader 3464]

Hello leandrogowes,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Happy2Play 9780]

@GrimReaper can you move to Samsung section as the first issue is specific to that client.  Can you reproduce the issue in the web client? @leandrogowes

While the second would appear to be Android related but need server logs for RTM issue.

Edited August 18, 2024 by Happy2Play

[leandrogowes 0]

50 minutes ago, Happy2Play said:

@GrimReaper can you move to Samsung section as the first issue is specific to that client.  Can you reproduce the issue in the web client? @leandrogowes

While the second would appear to be Android related but need server logs for RTM issue.

I tested it in the browser and in the Android app and it is working correctly, only the TV app has this problem, sometimes I like to pause to read a large subtitle and I can't because it disappears.

[Happy2Play 9780]

1 hour ago, leandrogowes said:

I tested it in the browser and in the Android app and it is working correctly, only the TV app has this problem, sometimes I like to pause to read a large subtitle and I can't because it disappears.

Just for clarity can you provide the client/app version number.

 

As for RTM we would need to see a server log.

[leandrogowes 0]

59 minutes ago, Happy2Play said:

Just for clarity can you provide the client/app version number.

 

As for RTM we would need to see a server log.

Emby para Samsung 1.8.7.

 

The log is text that has no end, better to send it privately? 

[Happy2Play 9780]

14 minutes ago, leandrogowes said:

The log is text that has no end, better to send it privately? 

You can if you like.