Playing AC3 audio format, no sound

[zysljd 3]

I'm using standard android, tested several different versions 3.4.X, 3.3.X, 3.2.X. Playing AC3 no sound.
But the strange thing is that with the Android TV version there is sound,

I watched the playback information and noticed one point.
For the TV version, the sound information is Dolby, while the standard version is AC3, I don't know if this has anything to do with it.
Both versions are direct playback, no transcoding.

[zysljd 3]

Recollected the relevant information

Another TV show, same situation.

[zysljd 3]

The same movie, using the latest Android Standard, is also silent.

[vfducky 4]

Hello

I have same problem on 3 different android players. No sound on AC3 track. Last version what is working fine is 3.2.81. Last Emby Android TV working fine but I more like Interface of Android version.

[zysljd 3]

42 minutes ago, vfducky said:

Hello

I have same problem on 3 different android players. No sound on AC3 track. Last version what is working fine is 3.2.81. Last Emby Android TV working fine but I more like Interface of Android version.

I have noise (zizi) issues when playing at double speed on the TV version
So I try to use the standard version.
But now the standard version is having problems with AC3.
I'll try 3.2.81, thanks.

[zysljd 3]

10 hours ago, vfducky said:

Hello

I have same problem on 3 different android players. No sound on AC3 track. Last version what is working fine is 3.2.81. Last Emby Android TV working fine but I more like Interface of Android version.

I tried 3.2.82 and 3.2.78,ac3 still no sound,I didn't find the apk for 3.2.81.

[vfducky 4]

Hi zysljd

I have got older version here  https://emby-media-emby.en.uptodown.com/android/versions

But different hardware may have different version, all my players is armeabi-v7a

I installed 3.2.19 and then upgraded the version one by one until everything worked fine. The last good version for me is 3.2.81

Edited August 21, 2024 by vfducky

[zysljd 3]

22 hours ago, vfducky said:

Hi zysljd

I have got older version here  https://emby-media-emby.en.uptodown.com/android/versions

But different hardware may have different version, all my players is armeabi-v7a

I installed 3.2.19 and then upgraded the version one by one until everything worked fine. The last good version for me is 3.2.81

Thanks for the address.
I tested 3.2.81, and a strange problem occurs
AC3 stereo: has sound
AC3 5.1: no sound

[vfducky 4]

I checked again, on my player the sound AC3 5.1 is fine on 3.2.81 version app.

But there is another problem, some movies can crash and restart the Emby app. I noticed that the Android TV app works much more stable.

So I went back to the Emby Android TV app.

 

[zysljd 3]

On 8/22/2024 at 8:18 PM, vfducky said:

I checked again, on my player the sound AC3 5.1 is fine on 3.2.81 version app.

But there is another problem, some movies can crash and restart the Emby app. I noticed that the Android TV app works much more stable.

So I went back to the Emby Android TV app.

 

Thanks again for the test, I can't think of a reason why that would be the case at the moment.  I don't know when it will be solved officially (since the historical version can ac3).

[vfducky 4]

Hi zysljd

I think the problem is in the ExoPlayer media engine. With its shells like Emby and Plex play media streams. And its new versions do not work correctly with certain (old) hardware (for example, X96).

I see two ways to solve the problem:

1 - explicitly process the AC3(EAC3) stream on the client, as is done in Plex (there is the same problem with AC3), on Samsung and other mobile platform its working fine, I see problem on Media Players only. Need reaction form Developers for it.

2 - force the server to automatically convert the AC3 stream to AAC, for example. Need know how to do it (I don't know).

But I am don't like unstable work of Emby for Android , Emby for AndroidTV is working very stable.

[zysljd 3]

14 hours ago, vfducky said:

Hi zysljd

I think the problem is in the ExoPlayer media engine. With its shells like Emby and Plex play media streams. And its new versions do not work correctly with certain (old) hardware (for example, X96).

I see two ways to solve the problem:

1 - explicitly process the AC3(EAC3) stream on the client, as is done in Plex (there is the same problem with AC3), on Samsung and other mobile platform its working fine, I see problem on Media Players only. Need reaction form Developers for it.

2 - force the server to automatically convert the AC3 stream to AAC, for example. Need know how to do it (I don't know).

But I am don't like unstable work of Emby for Android , Emby for AndroidTV is working very stable.

Thanks for the detailed explanation, that is to say, the TV version and the standard version are using different ExoPlayer media engine? So there will be different problems between the two software, and my playback device is really old, the chip is S905D.

If force the transcoding, there will be a high load on the server. (There is an option in the TV version, but not in the standard version)

 

I also prefer the TV version, but the TV version plays TRUEHD and DTS-HD at 2.0X speed in some movies with noise.
Switching to the standard version has the problem of AC3 silent.

[Luke 42077]

14 hours ago, zysljd said:

Thanks for the detailed explanation, that is to say, the TV version and the standard version are using different ExoPlayer media engine? So there will be different problems between the two software, and my playback device is really old, the chip is S905D.

If force the transcoding, there will be a high load on the server. (There is an option in the TV version, but not in the standard version)

 

I also prefer the TV version, but the TV version plays TRUEHD and DTS-HD at 2.0X speed in some movies with noise.
Switching to the standard version has the problem of AC3 silent.

Hi, they are mostly the same, but the standard app gets updates first. Why do you prefer the TV app?

[vfducky 4]

Hi Luke

The interface is a bit different. The TV app is about half a year behind the standard app.

I like Emby anyway, and I already have Emby Premiere. The TV app is absolutely enough for me.

A while ago, the TV App wanted to transcode a lot of movies, but now it is the same as the standard app, which is very good. I have already installed Emby for several of my friends, and they have bought Premiere.

[vfducky 4]

To @Luke

Specifically, what is better in the standard interface than in the TV version:

- lists in collections in TV are in one line (this is not convenient), in the standard - mosaic (many rows). The same in Favorites.

- the arrangement of elements in collections in the standard application is more dense, with larger posters. It is more convenient and beautiful.

There are also other minor differences. In general, it is a matter of taste, but I like the interface of the standard version more. Unfortunately, it works poorly on players.

[Luke 42077]

Quote

- lists in collections in TV are in one line (this is not convenient), in the standard - mosaic (many rows).

I'm assuming you mean a collection that you created using "Add to Collection". If this is what you mean, then have you explored the button that says "Group by" ? This allows you to control the presentation of the collection items.

[vfducky 4]

In TV interface I am don't found "Group By", but I have found button "View All". It get right view.

I am happy with everything.

Edited August 27, 2024 by vfducky

[vfducky 4]

The latest update from Play Market (Google) broke the sound in AC3 in the application for Android TV.

I have try application was downloaded diectly from emby.media. It working fine!

In application for Android NO AC3 sound as before.

Edited May 15, 2025 by vfducky

[Luke 42077]

7 hours ago, vfducky said:

The latest update from Play Market (Google) broke the sound in AC3 in the application for Android TV.

I have try application was downloaded diectly from emby.media. It working fine!

In application for Android NO AC3 sound as before.

Hi, what update exactly are you referring to?

[vfducky 4]

Emby for Android TV from Google PlayMarket.

I have update and no AC3 sound after and no effect if change any settings. Sound is comeback after update from site version APK.

Edited May 16, 2025 by vfducky

[vfducky 4]

>Hi, what update exactly are you referring to?

https://github.com/MediaBrowser/Emby.Releases/raw/master/androidtv/app-google-release.apk

[Luke 42077]

@vfduckywhat version number is it?

[vfducky 4]

@Luke2.1.26g

 

[ebr 16169]

Hi.  Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares?

Thanks.

 

[vfducky 4]

Everything works fine on the smartphone, there is a problem with AC3 sound on the player. The player is old and there has been a problem with the Emby for Android app for a long time, there is no sound in AC3. There were no problems with the Emby for AndroidTV app until the latest update.

Of course I would like to switch to the main application, it is better, but it is impossible, there is no AC3 sound on three different players.

My player: Ugoos X3 PRO TV Box Android 9.0 4GB RAM 32GB X3 Plus 64GB DDR4 Amlogic S905X3 and Ugoos X2