Refresh Internet Channels Scheduled Task Issue - NAS Freeze

[DarkStar1977 119]

Hi I'm suffering a constant repeating issue.

Everytime the "Refresh Internet Channels" task runs, freezes completely my PR4100 WD NAS.

During the task running, the NAS is unavailable from the network, any connections to WD interface are refused and even the physical buttons of the NAS are not responding, and of course the emby interface is not reponding.

The only thing that works is "ping" to the NAS IP Adress.

I'm running the latest version 4.8.8.0.

Las time that the task was completed was 2 weeks ago taking 1hour 37 minutes and 56 seconds.

I've changed the trigger and I can confirm that no matter when it's scheduled, the task freezes the NAS always when it's running.

I've been suffering this for months, but I've identified the cause just this week.

Most of the times the only way to make the NAS unit to work properly is forcing me to brute-shutdown the NAS to be able to use it as the task does not finish most of the times.

Sometimes during the taks is running I receive an alert from the NAS via email system regarding temperature on the system being above safe working limits.

I would like to know what the "Refresh Internet Channels" does, and ask to take a look why this is happening.

And before you ask, the logs are not showing anything as the task usually is not completed and force me to shutdown the unit.

At this moment this task is disabled and since it's disabled the issue have not been appeared again.

Thanks in advance.

Edited August 14, 2024 by DarkStar1977

[Happy2Play 9780]

8 minutes ago, DarkStar1977 said:

I would like to know what the "Refresh Internet Channels" does, and ask to take a look why this is happening.

Really depends on the plugin installed using that task.

[Happy2Play 9780]

You must have something wanting internet updates.

So a server log could shed some light on the issue.

[DarkStar1977 119]

24 minutes ago, Happy2Play said:

Really depends on the plugin installed using that task.

These are the plugins I've installed, and I believe no one it's depending on the "Refresh Internet Channels":

[DarkStar1977 119]

24 minutes ago, Happy2Play said:

You must have something wanting internet updates.

So a server log could shed some light on the issue.

I really doubt that there's information from 2 weeks ago ... but here it is.

 

embyserver (1).txt

[Happy2Play 9780]

Don't see anything in that log but will guess the Tunein plugin.

[Luke 42077]

Hi, please try removing the TuneIn plugin. Then restart the server and see how things compare.

[DarkStar1977 119]

On 8/14/2024 at 7:07 PM, Luke said:

Hi, please try removing the TuneIn plugin. Then restart the server and see how things compare.

Hi,

After removing TuneIn, the NAS stoppend being frozen but everytime that the "Refresh internet Channels" run, the Emby server is frozen being unable even to stop it through the WD applications interface.

The only solution is to reboot the NAS everytime this task runs to make Emby Server to respond again.

BTW, the IPTV plugin also uses the "Refresh Internet Channels" task, I've removed it too but for now I had to remove from the Scheduled tasks the "Refresh Internet Channels".

I would appreciate some more Quality Control on Plugins, as most of them cause issues and seems it's a lottery everytime you install a plugin.

[Luke 42077]

Hi, are you still having an issue with this?

[DarkStar1977 119]

4 hours ago, Luke said:

Hi, are you still having an issue with this?

No, because I removed the task from the schedule so it's not being executed.

Everytime is executed, Emby Server stops responding as described above.

[Luke 42077]

I would suggest keeping the task but removing the plugin. Otherwise if you install other channel plugins that use the same mechanism, this may lead you into thinking they are not refreshing their content.

[DarkStar1977 119]

2 hours ago, Luke said:

I would suggest keeping the task but removing the plugin. Otherwise if you install other channel plugins that use the same mechanism, this may lead you into thinking they are not refreshing their content.

I've already removed all plugins (I think) that uses this, these are my installed plugins now:

Even no one is using it, running it breaks my Emby Server

[Luke 42077]

That would probably mean you have a lot of content from those removed channels that needs to be cleaned out of the database. Are you able to locate any of it via searching?

[DarkStar1977 119]

44 minutes ago, Luke said:

That would probably mean you have a lot of content from those removed channels that needs to be cleaned out of the database. Are you able to locate any of it via searching?

Related to those channels ? No nothing appears via search.

Any other ideas ?

[Happy2Play 9780]

1 hour ago, Luke said:

That would probably mean you have a lot of content from those removed channels that needs to be cleaned out of the database. Are you able to locate any of it via searching?

Isn't all that logged?  Or is it only debug logging?

From last image Trailers and Podcast use that task, correct?

On 8/30/2024 at 8:16 AM, DarkStar1977 said:

I would appreciate some more Quality Control on Plugins, as most of them cause issues and seems it's a lottery everytime you install a plugin.

That is questionable as not every system will be a to handle all plugins.  But yes no matter the plugin, every plugin that is added applied additional strain to your server this is why Dev will usually ask to remove all plugins down to default Emby installed plugins.

As these are the only plugins that come with Emby by default.