emby for qnap server using lots of memory and keeps rising

[jason2111 3]

Hi ,

I am running emby server on qnap TS 1273U-RP NAS. The memory usage is currently up to 16gigs and does not appear to be stopping! i Have disabled everything i can think of and can see no processes running. I have uninstalled all plugins and reset and it still climbs. I have attached the latest log . file can anybody help to find a solution to this please

embyserver.txt

[Luke 42077]

Hi, how many users connect to this server?

[Happy2Play 9780]

13 minutes ago, Luke said:

Hi, how many users connect to this server?

Wouldn't think so but would no external communication have any affect here?  But looks like a lot of users (host70)

HttpException: Name or service not known (www.mb3admin.com:443)
HttpException: Name or service not known (api.github.com:443)
HttpException: Name or service not known (image.tmdb.org:443)
HttpException: Name or service not known (artworks.thetvdb.com:443)
HttpException: Name or service not known (www.thetvdb.com:443)
HttpException: Name or service not known (www.theaudiodb.com:443)
HttpException: Name or service not known (assets.fanart.tv:443)

 

Edited August 14, 2024 by Happy2Play

[jason2111 3]

Thanks for the replies. This is a private network on a offshore construction vessel. The NAS is only connected to internet if it requires updates, firmware etc. Emby server updates are generally loaded manually. There are 96 registered users with most using emby via the samsung smart tv app. The other users , up to 30, would use the web app. Due to the vessel working 24 hours, maximum users at peak times would be in the region of between 10-15 and at any one time. All content is in suitable format for emby so that no transcoding is needed. all users are blocked from transcoding as well. Since i sent the first log, the system seems to be 'settling' o.k. I now have all plugins that emby comes pre installed with removed. Hopefully it will now stay like this as the system has generally been very stable

[jason2111 3]

Update : Server started consuming memory again last night until QNAP shut it down. NAS has 64GB ram, but i am not sure at what point it shut down. I have now reloaded emby server 4.8.8.0 to see if this makes any difference and will monitor over the coming days.

[jason2111 3]

Update 2:  Problem solved ! Updated emby for samsung tv app. vast majority of tv's on system using latest version of app from samsung store -1.2.6. Looked at devices and found one user had version 1.0.68 and and a few others had 1.0.77. Updated these all to 1.2.6 and memory has now been steady at 1.5 gigs for a few days now.