Upgraded broadband, can't find Synology

[hollerme 7]

Hi,

I upgraded my broadband and since then have been unable to detect the synology so can't use Emby. I tried going to quickconnect as well as find.synology.com but that hasn't helped.

Can anyone advise what I should be doing?

[FrostByte 5392]

Did you have static IP addresses assigned?

[hollerme 7]

No it was dynamic.

[FrostByte 5392]

If your IP addresses changed afterward, it's possible that the NAS is still grabbing the last assigned IP address until they expire.  I've seen this happen to people a lot after changing hardware and all their IP addresses change. 

Check this link out.  You may need to reset by sticking a pen or something in the hole in the back and then using Mode 1, or reboot your NAS after the IPs expire.

https://kb.synology.com/en-id/DSM/tutorial/How_to_reset_my_Synology_NAS_7

Check the notes to see what this all does and if you want to try that.

[hollerme 7]

I tried resetting it (using a paper clip on the button till it beeped) but find.synology.com still doesn't detect it.

[Luke 42077]

HI, are you able to use your Emby Server without using Quick Connect?

[hollerme 7]

I am not - I've tried it on my phone, laptop, and TV (the latter I use most) but can't access.

[hollerme 7]

Hi,

I'm still unable to access Emby or Synology. Are there any other suggestions available?

[Happy2Play 9780]

I doubt is as this goes beyond Emby if you cannot get to a device on your LAN. 

Does your new router have a device list to see what devices currently connected?  

[Neminem 1518]

Try with angry ip scanner, and see if you can finde your Syno.

Angry IP Scanner - the original IP scanner for Windows, Mac and Linux

[Luke 42077]

@hollermehas this helped?

[hollerme 7]

Thanks, I found out it's in relation to my booster - when I unplugged the synology and connected it directly to the router it worked!

For some reason my booster however can't seem to connect to the internet (even when I plugged it directly to the router via an ethernet cable) so will need to figure out how to fix that.

Thanks for all the suggestions everyone, it really is appreciated.