Went to cancel Emby Premiere, ended with unauthorized transaction, mor

[daimikegor 0]

Hey all,

I'm sorry if this is not the right place to post this but I couldn't find the appropriate section for this.

I wanted to try Emby for the first time so I paid for Premiere for 1 month using my paypal account on July 26th. After trying it out, I decided it was not for me so I decided to cancel my subscription on July 30th via the Emby Theatre that I downloaded from the Microsoft store.

I received an email starting that I had to click that link in order to go through with my cancellation. This is the link that it brought me to https://mb3admin.com/admin/service/strip/cancelsub?........
When the page loaded in my Edge browser, I got a suspicious warning but I ignored and proceeded anyway because it was from Emby. THEN a few seconds later, I got an email from my email provider stating that there was unusual account activity about a recent sign in from another country. Today I checked my bank account and noticed on my credit card I got a transaction from PAYPAL which I did not recognize.

Already called my bank and they are looking into it and sending me a new card. Has anyone heard or experienced this before? Would an admin please contact me so we could find out more about what happened?

[Abobader 3464]

Hello daimikegor,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[seanbuff 1318]

46 minutes ago, daimikegor said:

Would an admin please contact me so we could find out more about what happened?

You should try contacting billingsupport@emby.media for further information

[ebr 16184]

Hi.  Yes, please email billing support but, if you purchased via PayPal, you would not have that link to cancel  your sub.  That is only for direct card/Stripe purchases.

PayPal subscriptions are managed inside your PayPal account.