Can often not connect to Emby

[Bobwood 6]

so i have a router in the lounge and wired to a "bridge" second router that im connected to, dynamic ip. my laptop.tv mobile ect all connected to the "bridge" router now, so im assuming its all on the same network, or 192.168.3.17, but that changes when i restart router, so usually will have to manually enter new ip into emby connect new server

[Happy2Play 9780]

Really should reserve or statically assign server ip but unrelated.

Minus a some rogue firewall rule I am out of ideas. 

Have you restarted the system after changing firewall?

[Bobwood 6]

no i never restarted the system, will try it now. also have to sleep soon can we try later please, this my tv config does this look correct?

[Happy2Play 9780]

So everything is not on the same network.

I will guess the two are not talking to each other but can only guess.

[Bobwood 6]

but they have to be its the only wifi connection and laptop and tv have internet connection, must be on same network? does the tv addresses look incorrect?

[Happy2Play 9780]

Your TV in on a 10.0.0.x network while Emby is on 192.168.3.x.

So are these networks actually talking to each other as your must have two DHCP servers.

[Luke 42077]

Wouldn't you want to put the second router into access point mode rather than bridge mode?

[Bobwood 6]

Im not a network guy and im confused as to how to fix this. cant even connect to my router web address, its a dlink should be 10.0.0.2, here is the ipconfig/all

 

```

Microsoft Windows [Version 10.0.19045.4651]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : DESKTOP-LR74QM7
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : A0-2B-B8-59-A0-58
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
   Physical Address. . . . . . . . . : 0A-00-27-00-00-03
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::fc53:1490:92bc:5987%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 688521255
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-98-C5-A3-A0-2B-B8-59-A0-58
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-2D-27-CF-6C-1F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : 16-2D-27-CF-64-1F
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 14-2D-27-CF-6C-1F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2c0f:f4c0:a1f3:13d0:1c1f:f16c:1c39:5(Preferred)
   Lease Obtained. . . . . . . . . . : Wednesday, 31 July 2024 09:07:36
   Lease Expires . . . . . . . . . . : Wednesday, 31 July 2024 11:07:37
   IPv6 Address. . . . . . . . . . . : 2c0f:f4c0:a1f3:13d0:666e:a31d:d2c8:4691(Preferred)
   Temporary IPv6 Address. . . . . . : 2c0f:f4c0:a1f3:13d0:e940:715c:a7c2:6d41(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2565:1541:a38c:5d03%6(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.3.89(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, 31 July 2024 09:07:43
   Lease Expires . . . . . . . . . . : Wednesday, 31 July 2024 10:07:42
   Default Gateway . . . . . . . . . : fe80::1e1f:f1ff:fe6c:1c39%6
                                       fe80::1a0f:76ff:fe7e:8b7c%6
                                       192.168.3.1
   DHCP Server . . . . . . . . . . . : 192.168.3.1
   DHCPv6 IAID . . . . . . . . . . . : 605302055
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-98-C5-A3-A0-2B-B8-59-A0-58
   DNS Servers . . . . . . . . . . . : fe80::1e1f:f1ff:fe6c:1c39%6
                                       192.168.3.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 14-2D-27-CF-6C-20
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>```

Edited July 31, 2024 by Bobwood

[Bobwood 6]

Did a bit of digging i wonder if this virtualbox ethernet 2 is the culprit?

[Neminem 1518]

Try without IPv6 that can mess with things.

If not setup prober.

Edited July 31, 2024 by jaycedk

[Bobwood 6]

removed virtual ethernet, removed ipv6 still not connecting

[Luke 42077]

Hi, did you figure anything else out?

[Happy2Play 9780]

@GrimReapercan this be move to general as this is Network issue not a client issue.  Might get more visibility from all those network gurus.

[seanbuff 1315]

7 minutes ago, Happy2Play said:

@GrimReapercan this be move to general as this is Network issue not a client issue.  Might get more visibility from all those network gurus.

*Topic Moved*

[Lessaj 467]

It seems that your devices are on different subnets, but that isn't necessarily an issue as long as the networks are routable to each other. Based on your posted ipconfig the server address has now changed to 192.168.3.89.

The first thing you should do is set the server to have a static address. You can either do this on the device through the adapter properties, or you can try to access your default gateway 192.168.3.1 and look for a way to set a static address within the DHCP server settings which is what I would recommend doing. Once the server has a static address then you know that it at least won't change and you always know exactly what it is.

[Bobwood 6]

Excuse the drawing but it shows what i found out , i live in the flat in the right with tv and laptop, it seems my laptop is somehow connecting wirelessly or i don't know how to main router, I can connect with Emby on my mobile app if i walk over there, the tv is connected to the bridge router so that's why i cant watch Emby on my tv, it has worked before but i think it was when my laptop hooked up to bridge router, then they were on the same network. I cant understand how my laptop is connected to the main router(Huawei) with full signal when the bridge one (dlink) is right next door. and what steps i need to connect laptop to bridge?

Edited August 2, 2024 by Bobwood

[visproduction 315]

TV Browsers often block access to IP addresses and either go to a search lookup for the IP address, which does nothing, or just gives you an unable to access alert.  LG Web TV is one of those TV brands that have this limit built in.  Do you have admin ability to change a website?  Try embedding the remote IP address, when you get that working, on some hidden website page that is not linked to by the main web page. Perhaps linking with an image click.  Then aim the TV browser to the website that you are admin on, go to the hidden page and click on the link.  That will often bypass the built in TV browser limit on going to IP addresses.

Alternatively, you can use a mobile phone, tablet or notebook browser and then cast the media content to the TV.  Again, LG locks that out from happening easily.  It's their design choice.  I think you can use the proper Emby android app and that might help find the LG TV.  Otherwise, just installing Kodi on the LG, if they allow it and just turning Kodi on the LG TV should make Emby able to see the LG TV.  I think LG blocks adding Kodi and maybe even adding a lot of other apps.  When I looked into buying a TV, I gave up on LG because it was too restricted.  They design it this way to avoid support problems.

Hope that helps.

[Lessaj 467]

5 hours ago, Bobwood said:

Excuse the drawing but it shows what i found out , i live in the flat in the right with tv and laptop, it seems my laptop is somehow connecting wirelessly or i don't know how to main router, I can connect with Emby on my mobile app if i walk over there, the tv is connected to the bridge router so that's why i cant watch Emby on my tv, it has worked before but i think it was when my laptop hooked up to bridge router, then they were on the same network. I cant understand how my laptop is connected to the main router(Huawei) with full signal when the bridge one (dlink) is right next door. and what steps i need to connect laptop to bridge?

 

If you don't want it connecting to the main router you can forget the network or change it to not connect automatically, because unless you're connecting an ethernet cable you could only be connecting wirelessly to it. Your IP is different every single time you've provided the details about the device so it seems this main router is not holding the DHCP lease long enough, or you're disconnected from it long enough to get a new lease next time it connects, so you need to isolate the wireless connection to the access point you actually want to be connected to, and you'll want to get a static IP from that access point so the IP doesn't keep changing on the device.

[SamES 1057]

If both routers have wifi enabled, make sure they have different wifi SSID's, or make sure they are on the same subnet, otherwise your devices will connect to the nearest router but may end up on the wrong network.

I would also recommend that your router, emby server (laptop) and TV all have fixed/static IP's.  As mentioned previously, you can just hard code these on each device and make sure they're unique, or setup static DHCP reservations so that they are centrally controlled by one of the routers, whichever is acting as the DHCP server.

[Bobwood 6]

6 hours ago, Lessaj said:

If you don't want it connecting to the main router you can forget the network or change it to not connect automatically, because unless you're connecting an ethernet cable you could only be connecting wirelessly to it. Your IP is different every single time you've provided the details about the device so it seems this main router is not holding the DHCP lease long enough, or you're disconnected from it long enough to get a new lease next time it connects, so you need to isolate the wireless connection to the access point you actually want to be connected to, and you'll want to get a static IP from that access point so the IP doesn't keep changing on the device.

Both routers have the same SSID so I can't forget. What I can't understand is that the connection to the main router wifi bars/signal is full when connecting to the main router which is 20 metres away behind 6 walls. It must be connected to the bridge but it's displaying ip of main. 

What if I connect Lan cable from laptop to bridge router to change its SSID and set static ip, so I can connect to new SSID and forget the other one? 

Edited August 3, 2024 by Bobwood

[Bobwood 6]

18 hours ago, visproduction said:

TV Browsers often block access to IP addresses and either go to a search lookup for the IP address, which does nothing, or just gives you an unable to access alert.  LG Web TV is one of those TV brands that have this limit built in.  Do you have admin ability to change a website?  Try embedding the remote IP address, when you get that working, on some hidden website page that is not linked to by the main web page. Perhaps linking with an image click.  Then aim the TV browser to the website that you are admin on, go to the hidden page and click on the link.  That will often bypass the built in TV browser limit on going to IP addresses.

Alternatively, you can use a mobile phone, tablet or notebook browser and then cast the media content to the TV.  Again, LG locks that out from happening easily.  It's their design choice.  I think you can use the proper Emby android app and that might help find the LG TV.  Otherwise, just installing Kodi on the LG, if they allow it and just turning Kodi on the LG TV should make Emby able to see the LG TV.  I think LG blocks adding Kodi and maybe even adding a lot of other apps.  When I looked into buying a TV, I gave up on LG because it was too restricted.  They design it this way to avoid support problems.

Hope that helps.

Can you please elaborate, i dont follow "Try embedding the remote IP address, when you get that working, on some hidden website page that is not linked to by the main web page. Perhaps linking with an image click.  Then aim the TV browser to the website that you are admin on, go to the hidden page and click on the link.  That will often bypass the built in TV browser limit on going to IP addresses." at all. 

[Bobwood 6]

I have now lan connected my laptop to the bridge router but i can still only access the main router (Huawei) i wanted to change the bridge router (Dlink) SSID, but guessing i can change the main router name? Im scared to mess something up.

[SamES 1057]

I'm not really sure why you are using the router in bridge mode rather than as an access point.  Having two subnets is only going to work for you if the network is configured correctly.

Why are you using two network devices? Is it just to expand your wifi network coverage?

[Lessaj 467]

8 hours ago, Bobwood said:

Both routers have the same SSID so I can't forget. What I can't understand is that the connection to the main router wifi bars/signal is full when connecting to the main router which is 20 metres away behind 6 walls. It must be connected to the bridge but it's displaying ip of main. 

What if I connect Lan cable from laptop to bridge router to change its SSID and set static ip, so I can connect to new SSID and forget the other one? 

While you can have each router with its own subnets I see little reason to do this for your setup, but if you are going to do that then they should have different SSIDs because they're not part of the same network, they have different subnets and both are running their own DHCP server and probably other services. If you're not going to use the second router as an access point extension of the first router then yes connecting to it with an ethernet cable will give you an address from that router (on your 10.0.0.0/24 network) and you can access the default gateway (probably 10.0.0.2) and make your changes. It may be helpful to disconnect or disable wifi when trying to do this.

Edited August 3, 2024 by Lessaj

[Bobwood 6]

58 minutes ago, SamES said:

I'm not really sure why you are using the router in bridge mode rather than as an access point.  Having two subnets is only going to work for you if the network is configured correctly.

Why are you using two network devices? Is it just to expand your wifi network coverage?

im assuming its in bridge mode, it might be setup up as an AP, i never set up the network, my landlord did and he has emigrated half way around the world and unavailable and my network experience is average at best. Yes its because im too far away from the main router to connect to it so its to extent wifi coverage. I cant seem to connect to the second router either by wifi or lan cable, can only open main router config