Emby Live TV sound only no video playback

[SHibbard 6]

14 hours ago, SamES said:

I believe the fix in 1.8.8 related to interlaced video should fix your issues, you can try it out.

There were some 2019 models that Samsung didn't release the latest update to.  Be aware that now that your frame TV is 5 years old, Samsung will soon stop store updates of this app in which case you will need to use the USB version on it to remain current.

Thanks for the info!  Since the Frame is working fine, I'll leave it be for the moment - but good know I can side load.  Still wondering why 8 minor resv were released that were not offered on the 2021 model ... 

[Luke 42077]

18 hours ago, SHibbard said:

Anyone know the delay times in a new version making it to the Samsun App Store?

4-6 store updates per year are about what to expect. The Samsung review process is slow, and because of that that also means we take our time between releases and making sure we're ready to submit. So just because you see a usb build posted that doesn't mean it's going to the store just yet.

[SamES 1056]

4 hours ago, SHibbard said:

Still wondering why 8 minor resv were released that were not offered on the 2021 model ... 

I've just checked and 1.8.0 should be on all 2021 models and available in the store.  1.8.0 was released for all consumer models from 2020 onwards by Samsung.

Can you manually check the store again and make sure there is not an update?

[SHibbard 6]

58 minutes ago, SamES said:

I've just checked and 1.8.0 should be on all 2021 models and available in the store.  1.8.0 was released for all consumer models from 2020 onwards by Samsung.

Can you manually check the store again and make sure there is not an update?

Yup, have 1.8.0 installed now on the 2021 model (the 2019 Frame is stuck at 1.7.0).  On the 2021, Samsung shows 1.8.0 released as of 6/12/2024.  I'm looking for 1.8.8 for that TV, to see if the interlaced video fix helps this issue.  No rush, the reduced video quality setting is working ok.  Thanks!

[SamES 1056]

Ok. The 2019 model is now 5 years old so I don’t think you’ll see any more store based updates for it. The USB beta monthly updates is the only way forward now for it. 

[SHibbard 6]

FYI, Side-loaded 1.8.8 into the 2021 Q60A with a USB stick, and still have the same issue - if Quality is set to 'Auto', no video, just audio. Reducing quality brings back video.  So the Interlaced Video item is 1.8.8 did NOT solve it.

[Luke 42077]

32 minutes ago, SHibbard said:

FYI, Side-loaded 1.8.8 into the 2021 Q60A with a USB stick, and still have the same issue - if Quality is set to 'Auto', no video, just audio. Reducing quality brings back video.  So the Interlaced Video item is 1.8.8 did NOT solve it.

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[SHibbard 6]

Luke:  Logs attached using side-loaded 1.8.8 Samsung app.  Explanation:

Starting at 2024-08-29 14:50:24.996 playback of channel 'hdhr_2.1' was attempted with the Samsung TV app, app playback quality set to '1080-5mbps' - HAVE video, have audio.
Starting at 2024-08-29 14:51:54.898 playback of channel 'hdhr_5.1' was attempted with the Samsung TV app, app playback quality set to 'Auto' - NO video, have audio.

Thanks!

embyserver.txt ffmpeg-transcode-f9dd5054-216f-434a-a368-d017f5253a83_1.txt ffmpeg-directstream-fa5c7b36-e83d-4c97-8570-b7691cc0a89d_1.txt

[SamES 1056]

Looks like it is still trying to stream interlaced video

[Luke 42077]

Hi, yes, looks like it will require a server-side change as well.  If you need immediate relief, that will be in the next build of the beta channel. Thanks.

[SHibbard 6]

7 minutes ago, Luke said:

Hi, yes, looks like it will require a server-side change as well.  If you need immediate relief, that will be in the next build of the beta channel. Thanks.

*I* don’t need immediate relief, working fine with the fixed quality level. Don’t want to be the one screwing up release schedules!