Hardware transcode options gone after upgrading to TOS 5

[hackthis02 129]

I can't find any information on this. After upgrading my F2-221 from TOS 4.x to 5.1 I've lost all hardware transcode options. Can anyone point me in the right direction?

embyserver.txt hardware_detection-63856252102.txt

[Luke 42077]

HI @hackthis02are you still having an issue with this? 

[hackthis02 129]

Yes, it said 5.1.x was the highest current version. I've gone ahead and downgraded back to 4.x while I do more research.

 

I was able to get hardware transcoding working before I reverted back. But anytime it need OpenCL it would failback to software.

Edited July 18, 2024 by hackthis02

[Luke 42077]

Quote

But anytime it need OpenCL it would failback to software.

And that's still on 4.8.8 or did you jump up to the 4.9 beta?

[hackthis02 129]

4.8.8

[Happy2Play 9780]

With there being two different installers is it possible to just update OS?  @Luke

Don't know these platforms but will guess a new install per OS version.

 

Edited July 18, 2024 by Happy2Play

[Luke 42077]

On 7/18/2024 at 4:45 PM, Happy2Play said:

With there being two different installers is it possible to just update OS?  @Luke

 

 

Not always, but the recent TOS updates have required it.

[ManelN7 0]

Any solution for this? I'm still using TOS 5.1.67 and emby server 4.8.8.0 and the problem persists.

[hackthis02 129]

Sadly I just reverted back to TOS 4.2.44.

[Luke 42077]

Are you able to try the 4.9 beta server and see how things compare?

[ManelN7 0]

The beta 4.9 not work.

Terramaster F5.221 TOS 5.1.67

[richt 94]

No problems with hardware encoding on an F4-423 running TOS 5.1.131.  Haven't upgraded to 5.1.67 as it didn't address any issues I'm having.  One thing comes to mind and that is to make sure the account that runs emby has access to /dev/dri/renderD128.  Maybe that was something that changed with the OS update.  In my case I made sure that the emby user account is a member of the video group.

[hackthis02 129]

The issue I had was I factory reset it a few time with with 5.1.x and there would be cycles where /dev/dri/* just wouldn't be in the file system.
The time it was, Emby could see the card for transcoding but anything that required OpenCL would fail back to software.

[richt 94]

2 minutes ago, hackthis02 said:

cycles where /dev/dri/*just wouldn't be in the file system

Wow...

2 minutes ago, hackthis02 said:

anything that required OpenCL would fail back to software

Not doing anything with OpenCL so I can't provide any insight. 

[hackthis02 129]

1 minute ago, richt said:

Not doing anything with OpenCL so I can't provide any insight. 

OpenCL is used for tone mapping HDR content to SDR.