ios Invalid app unlocking

[liwei.0203 0]

I confirm that I have purchased the Emby iOS app unlock on the AppStore and it used to work normally. However, after reinstalling the server and downloading the app again, the unlock cannot be used. My Emby account, device, and Apple ID have not changed, but the purchase cannot be restored, and there is no new payment prompt,It can only be played for one minute.

[Luke 42077]

Hi, what exactly happens when you click restore purchase in the app?

[liwei.0203 0]

7小时前，卢克说：

嗨，当您在应用程序中单击恢复购买时，到底会发生什么？

When you click to play, you will be prompted to unlock the function, with the option to resume the purchase and play for one minute. No matter which one I click, I can't resume the purchase, and no internal purchase payment page appears.

[liwei.0203 0]

I found the problem. The emby app unlock is bound to my emby connect account and does not follow the Apple ID. After I bind the emby connect account on the server side, the application can be unlocked.

Edited July 12, 2024 by liwei.0203

[Luke 42077]

On 7/12/2024 at 7:11 AM, liwei.0203 said:

I found the problem. The emby app unlock is bound to my emby connect account and does not follow the Apple ID. After I bind the emby connect account on the server side, the application can be unlocked.

Hi, this really shouldn't be the case, but we'll do some testing on it. Thanks for reporting.