Problems with application

[flpfgt 1]

Hello, first of all I apologize if there are writing errors but I am Portuguese and I am translating into English.

I've been using the LG TV app for a long time, but today the television said there was an update and I accepted it.  Since I updated, the application has been loading forever without progressing.  I tried uninstalling and reinstalling and now it freezes when loading the PIN login page.

[Luke 42077]

Hi, what do you mean by freezes?

[GrimReaper 4739]

@flpfgtkindly do not use "Report Malicious" for troubleshooting purposes, you'll get all the assistance in the relevant topic. Thanks. 

[flpfgt 1]

7 minutes ago, Luke said:

Olá, o que você quer dizer com congelamentos?

Thanks for the answer, but in the meantime I noticed that the same thing was happening on other devices and a friend said he was also unable to access them. But it's now resolved, thank you!

3 minutes ago, GrimReaper said:

@flpfgtpor favor, não use "Relatar Malicioso" para fins de solução de problemas, você receberá toda a assistência no tópico relevante. Obrigado. 

I'm sorry, I didn't know.

[Luke 42077]

OK let us know if you run into it again. Thanks.