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User has access but cannot see libraries on home screen


Go to solution Solved by ebr,

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Posted

When logging in from Roku app 4.1 Build 22, the admin user (named emby) sees the first image on the home screen. For the user 'roku' however none of the libraries (under My Media) to which the user has access are shown on the home screen (second image). That user only sees the selections under Live TV. I'm sure the user has been granted access to all the libraries, not just Live TV and I cannot see where in the user settings I am able to fix this.

 

 

 

 

 

roku-admin-user-screen.png

roku-roku-user-screen.png

Posted
1 minute ago, utiac said:

I'm sure the user has been granted access to all the libraries, not just Live TV and I cannot see where in the user settings I am able to fix this.

Hi.  You can confirm here for the user 'roku'?

image.png

 

What does it look like in the web app for the same user?

Posted

The user roku has access to all libraries (see attached). Via the web app, the main screen is the same, but the user has access to the left side menu (2nd image) which is not available in the roku build.

 

 

roku-all-access.png

roku-left-side-image.png

  • Solution
Posted

Ah, okay.  You need to edit the "Home Screen" for the user 'roku' and add a "My Media" row.

Posted

Ok - found it, thank you. Unfortunately I had only been looking (as admin user) under server Settings -> Users. Didn't realize such settings were user configurable, provided access had been granted, although that makes sense!

  • Thanks 1

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