amith17 1 Posted June 6, 2024 Posted June 6, 2024 When I started the iOS app I got an error: So I updated to version 4.8.8.0. 1) I still get this error on iOS and can't enter the app 2) On the web I get a screen with Emby logo:
Luke 42127 Posted June 6, 2024 Posted June 6, 2024 Hi, that's strange. Is your server using a reverse proxy? Have you setup SSL for your server?
amith17 1 Posted June 6, 2024 Author Posted June 6, 2024 No and no. And nothing changed except installing the new version.
Luke 42127 Posted June 6, 2024 Posted June 6, 2024 OK please attach the emby server log from when the problem occurred: How to Report a Problem Thanks.
amith17 1 Posted June 7, 2024 Author Posted June 7, 2024 attached are the log files. when I open them I see version 4.7.11 but theQNAP UI says it is 4.8.8: Logs.zip
Happy2Play 9795 Posted June 7, 2024 Posted June 7, 2024 Interesting as the only thing in those logs is continuous port mapper errors and nothing else that I noticed. All 4 days. These are all rollover logs have you tried restarting Emby? When was the last time you restarted the QNAP?
Happy2Play 9795 Posted June 7, 2024 Posted June 7, 2024 Not sure if it is something with the major version update (4.7 to 4.8) but looks like similar has been reported, requiring Host Restart. But glad you are up and running again. 1
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