Emby updates won't work for me

[leider12000 1]

Dear Emby users and admins,

I do not know if this is de right place for it, if not my apologies, but I have a little problem.
I have an Emby server currently running at 4.8.6.0.
If I update the server to the latest version and don't use it for a few hours,
it seems as if it has thrown out all the data from the previous version.
I would like to update it, but this is not possible for me.
I will run the server on 4.8.6.0 unless there is a solution to this problem, I would be happy to recommend it.
Awaiting response.
Sincerely,

leider12000

Edited June 3, 2024 by leider12000

[Luke 42077]

Hi, can you please provide an example of what you mean? Thanks.

[leider12000 1]

Dear Luke,

Yes, I have a example for you.

I my library I have the next categories: Movies, audiobooks, music, TV-Shows and random Videos. With version 4.8.6.0 everything is fine, but as soon as I start to install the latest version of Emby then things go wrong.

After the update everything is fine, but if I haven't used Emby for a couple hours then it goes wrong. Let's say I want to watch a movie, that's not possible that categorie is than empty.
if I go to let's say a I want to wacht a TV-Show that's not possible that one is also emty. The rest of the library is then empty too. It's looks like it has deleted my whole library of metadata.

I hope this will help.

Sincerely,

leider12000

[Happy2Play 9780]

12 hours ago, leider12000 said:

With version 4.8.6.0 everything is fine, but as soon as I start to install the latest version of Emby then things go wrong.

Can you post the server logs for this upgrade showing the issue.

Do you have parental controls set on user?

 

[leider12000 1]

Dearry Happy2Play,

I am sorry but I do not have the server logs when I have upgraded.

I had a parental control on it, but later I read that it was not fully completed. So I did a fresh install of my current version.

[leider12000 1]

Little bit of a correction of my last post.

I said: "I had a parental control on it, but later I read that it was not fully completed. So I did a fresh install of my current version." I was suppose to say: "I had parental control enabled, but later I read that it wasn't completely finished yet. So I think I did a clean install of my current version, but I'm not sure."

[Luke 42077]

HI, please try running a library scan and then attach the emby server log after that.

Or did you do a fresh install and you're all set now?

[leider12000 1]

I then did a library scan of all my categories, unfortunately that did not appear to work. Unfortunately I do not have the log files so I can't attach it

I think I may have then done a clean install of 4.8.6.0. (But I do not know for sure ) I'm just questioning now whether I can then install and keep installing the latest version.

If you guys say install the latest version see if it would work. I made a backup of the current version if things go wrong. So that I can go back to the current version.

[Luke 42077]

I would suggest updating, and then if you run into a problem, let's look at it before you rollback. Thanks.

[leider12000 1]

Oké, I am going to update Emby.

I think I can give tomorrow a update about how things going.

[Luke 42077]

Let us know how you get on. Thanks.

[leider12000 1]

Little update:

Yesterday I have installed the latest version of Emby I think it is 4.8.8.0. I have waited minimal of half a day to a day. As far I can see at the moment it still goes good.

I hope it stays that way, otherwise I come back again with hopefully log files,
so you guys can look at them possibly tell me what I can do to prevent it from happening again next time.

I think that I did a clean install did from version 4.8.6.0.

Edited June 7, 2024 by leider12000