Unusable interface on Phone

[Mikoyan 15]

Hello,

I am trying to use Emby on my Galaxy S24U and the interface is completely bonkers (to put it mildly) and is immensely difficult to do anything with. Horizontal-only main menu, Items scrolling back to the beginning, videos requiring two clicks to do anything with (why?), vertical scrolls not working and acting like a two-plane image, icons stretching, grey bar that won't go away, no automatic horizontal mode...

Compared to the IOS versions, this feels like a badly ported Alpha. And a half-done one at that. Android TV app-like was what I was looking for on my phone.

Did I download the wrong version or something from the Play Store? Don't understand why the experience is so bad.

Server 4.9.0.22 V2.1.10g Registered

Any help is appreciated.

[ebr 16169]

6 hours ago, Mikoyan said:

V2.1.10g Registered

Hi.  That sounds like somehow you installed the TV-specific app on your phone - although I'm not sure how you did that...

[Mikoyan 15]

Oh there are multiple versions available.
I just downloaded the first one in search results. I will try with the one that doesn't say "Android TV". Maybe the Android TV one should not be available in regular play store?

[ebr 16169]

1 minute ago, Mikoyan said:

Maybe the Android TV one should not be available in regular play store?

It should only be available to devices that advertise support for Android TV.  Perhaps that phone is doing that for some reason...

[Mikoyan 15]

8 hours ago, ebr said:

you installed the TV-specific app

Apparently this was the issue.

8 hours ago, ebr said:

not sure how you did that...

It is available as a general download in play store catalog. Perhaps having it hidden or not show up in the future will be good?

[ebr 16169]

15 minutes ago, Mikoyan said:

It is available as a general download in play store catalog. Perhaps having it hidden or not show up in the future will be good?

After a little research, that isn't quite as simple as it sounds as there are a lot of generic boxes that, internally, look like phones but are intended for use on a TV.  If we tightened our restrictions, these would no longer have the app.

But, this should be a moot point going forward as our standard app should work fine on both formats.