swarnock89 1 Posted May 31, 2024 Posted May 31, 2024 I have a Sony Bravia tv. Everytime I launch emby app, it sits on the splash screen for about 15 seconds. After which, a error message popa up that says it failed to connect to the server. It then proceeds to connect to the server without issue. This happens Everytime I launch the app. I have tried removing the server and re-adding it but the problem persisted.
Luke 42077 Posted May 31, 2024 Posted May 31, 2024 Hi. Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares? Thanks.
swarnock89 1 Posted May 31, 2024 Author Posted May 31, 2024 Hello, yes I am using the Emby app downloaded from the app store.
Luke 42077 Posted June 2, 2024 Posted June 2, 2024 On 5/31/2024 at 11:37 AM, swarnock89 said: Hello, yes I am using the Emby app downloaded from the app store. Hi, what version number of the app?
seanbuff 1315 Posted June 4, 2024 Posted June 4, 2024 15 minutes ago, swarnock89 said: Version 2.1.10g Hi, this is the version of the 'Android TV' app There is another Emby app for Android which also works on TV devices, if you search the App Store for 'Emb' (without the y) - 2 apps should show up, install the one that doesn't have "Android TV" in the app icon and see if the startup experience differs. The version should be something like 3.3.95
swarnock89 1 Posted June 4, 2024 Author Posted June 4, 2024 Ok, I didn't realize there were two apps. Yes the startup process seems to work correctly with the other app. 1
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