No longer adding new media to library

[KZWings 5]

OS:  TrueNAS-13.0-U2
Emby:  4.8.6 (jail 12.2-RELEASE-p15)

Emby scans and finds new media, but does not add to the library.  I've been running Emby in a jail for years without issue.  I believe this started when I upgraded from Emby version 4.7.14 to version 4.8.0.  This is affecting all media libraries (movies, music, etc) Full server log attached.

Recurring errors:
2024-05-25 04:01:31.236 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 1 - Failed
Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Emby.Server.MediaEncoding.Unified.Ffmpeg.FfRunException: Error running ffprobe
2024-05-25 04:01:31.239 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 1 - Failed
2024-05-25 04:01:31.240 Error App: Error in ffprobe

Thanks for any suggestions!

embyserver.txt

[Happy2Play 9780]

Don't know anything about it but will guess this.

	ld-elf.so.1: /lib/libc.so.7: version FBSD_1.7 required by /usr/local/lib/emby-server/lib/libavutil.so.57 not found

 

[KZWings 5]

Good find!  However, looks like there is a larger issue affecting the jail.  The jail couldn't install libavutil.  It also cannot update or upgrade and out of date packages.

[Luke 42077]

2 hours ago, KZWings said:

Good find!  However, looks like there is a larger issue affecting the jail.  The jail couldn't install libavutil.  It also cannot update or upgrade and out of date packages.

Any idea why? Is something out of date?

[KZWings 5]

Unfortunately, I am not sure why.  I suppose these issues could be related.  I'm a novice at TrueNAS, but I can do some digging.

[Happy2Play 9780]

Don't know if this topic will help or not as it has the same error.

 

[Luke 42077]

@KZWingsplease let us know if that topic helps. Thanks !

[KZWings 5]

I believe I resolved this issue.  Turned out this was all because I let the jail get way out of date.  12.2-RELEASE went end of life October 27, 2020.

Updated the jail:

iocage upgrade -r 13.2-RELEASE emby

Updated/upgraded packages

pkg update

pkg upgrade

Restarted the jail, scanned library, refreshed metadata just because, seems to be working now.

So... keep your jails up to date

Thanks everyone